28 September 2021
Mobility-minded digital customers expect insurance service “right here, right now” wherever they are at any time. Paying diligent attention to o…
Marty Ellingsworth
Insights
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28 September 2021
Telling a story with a picture is intuitive. Using pictures for property insurance is widely accepted, yet historically this has been a manual e…
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15 September 2021
In May and June of 2021 Celent surveyed executives around the globe on their activities related to digital acceleration. This report focuses on…
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7 September 2021
No one wakes up in the morning and looks for ways to make their lives harder, more expensive, or less convenient. Quite the opposite, with data,…
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29 July 2021
“Everybody LOVES gelato (data science)!” I start this blog on a hot Summer day waiting for another grandchild to be born. Reflecting on one care…
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23 July 2021
In May and June of 2021 Celent surveyed executives in the North American property and casualty market on their activities related to digital acc…
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28 June 2021
When it comes to new technology, the opportunities to create new experiences, do things faster, better, cheaper, or just “differently” are alway…
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26 June 2021
We are Still Standing and Still Learning and Still at Home We accurately predicted that data, AI, and cloud experiences would be the new normal…
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2 June 2021
Accelerated! Insurance Overview Recorded March 11th, 2021 Even before the pandemic insurers were executing on their challenging digital agendas,…
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17 May 2021
What’s AI-right and AI-wrong? And can people even know the answer? Having data? Seeing data? Knowing data? Using data? Not using data? Not knowi…
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10 March 2021
Read about how an insurer used telematics data to underwrite and assess claims and premium payments, with the application of usage-based insuran…
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10 March 2021
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
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9 March 2021
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
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8 March 2021
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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26 January 2021
The global pandemic changed everyone's course in 2020; some a little, others a lot. The insurance industry was affected in both positive and neg…