
The mortgage market in Canada has been growing strongly over time, and is now facing a period of technology-enabled transformation. The landscap…
The mortgage market in Canada has been growing strongly over time, and is now facing a period of technology-enabled transformation. The landscap…
Despite the rapid growth of digital automation with digital point-of-sale solutions, loan origination systems, automated underwriting, and data…
The UK mortgage market is at an inflection point due to higher interest rates, declining lending volumes, and customer demand for a better, tech…
On May 4, 2022 Intercontinental Exchange, Inc. (ICE) announced that it entered into a definitive agreement to acquire Black Knight, Inc. (“the t…
Despite the rapid growth of digital automation with digital point-of-sale solutions, loan origination systems, automated underwriting, and data…
The imperative for financial institutions (FIs) to undergo digital transformation has only increased during the past two years. Many FIs are in…
America’s Credit Union transformed the way it provides consumer loans to its members. It previously sourced automobile loans through indirect (d…
Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
How Financial Institutions Are Responding to COVID-19 Constraints Many lenders adapted quickly to new customer channel preference (digital versu…
In retail lending the business and technology focus is usually on the retail consumer’s needs and customer journey. For example, Celent research…
Competition in retail account origination continues to demand real time access to many types of data to create faster processes at lower cost, i…
Mortgage, home equity, and auto lenders utilize many core and ancillary technologies from the point of sale through loan onboarding to the servi…
Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
The promise of delivering Americans low-cost and attractive banking services using an efficient, state-of-the-art tech stack has been an allurin…
This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
The booming stock market is growing the money in company pension plans. It could be the right time to sell if a company wants to remove the pens…
Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…
"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
Snap polls reflect questions asked by members of the Celent Executive Research Panel, a group of over 265 C level executives the life insurance…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
North American life insurers are finally, albeit slowly, automating their new business and underwriting processes. They are either implementing…
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
Has COVID-19 made people think more about life insurance? Data has shown they have. Google searches for life insurance that worldwide searches f…
COVID-19 and the underlying macroeconomic environment have forced life insurers to deeply examine their product offerings and business processes…
As banks chart their course through the imperative of digital transformation, one increasingly common approach is to launch a digital bank on a…
It’s no secret that banks’ adoption of public cloud has been proceeding faster than anyone (including us, honestly) predicted two years ago. Whe…
About the Interview: We chatted with Jeffrey Severjin, Chief Technology officer of five°degrees, about its °neo core banking engine. About five°…
About the Interview: We chatted with Travers Clarke-Walker, Thought Machine's Chief Marketing Officer, about its core banking system Vault. Abou…
About the Interview: We chatted with Michael Haney, Head of Digital Core for Technisys, about Cyberbank, the firm's Digital Engagement accelerat…
About the Interview: We chatted with Vishal Dalal, CEO U.S., Europe, and Asia, about Pismo's core banking platform. About Pismo Pismo is a techn…
About the Interview: We chatted with Raju Daryani, EVP & Head of Digital Core at Intellect Design Arena, about the firm's strategy and offerings…
About the Interview: We chatted with Javier Bucheli, SVP at CobisCorp, about the COBIS Digital Platform. About CobisCorp Our mission is to empow…
About the Interview: We chatted with John Weinkowtiz, Finastra's VP & Global Head of Product Marketing for Universal Banking, about the firm's c…
About the Interview: We chatted with Dennis Gada, Infosys' Head of Financial Services for North America, about the Infosys Cobalt Financial Serv…
Core banking system technology has changed more in the last 5 years than it had in the previous 20. Market dynamics are shifting as new core sys…
On May 4, 2022 Intercontinental Exchange, Inc. (ICE) announced that it entered into a definitive agreement to acquire Black Knight, Inc. (“the t…
Solarisbank is Europe's leading Banking-as-a-Service (BaaS) platform founded by a group of fintech experts from FinLeap. As a technology company…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
As analysts, we often get invited to speak at various conferences and client events. It is a privilege we don't take for granted, and always str…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
The booming stock market is growing the money in company pension plans. It could be the right time to sell if a company wants to remove the pens…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Banking is one of the most data-intensive industries, with data woven into every facet of client experience, banking operations, and servicing.…
You can’t read the news without seeing daily reports of the economic climate with rising rates, snarled supply chains, increasing volatility, an…
I recently joined the Celent Corporate Banking Practice, having spent most of my career working at the intersection of business and technology w…
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
Taiwan Life saw an opportunity to be the first to leverage new digital data from the government’s e-health initiative, using machine learning (M…
The FWD Group Data team developed a smart insurance framework, an AI-everywhere approach that aims to transform the insurance journey by leverag…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…