
As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
Subject to reasonable use.
As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
Tower is a specialised personal and commercial lines insurer in New Zealand with approximately 304,000 customers across New Zealand and the Paci…
The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
Interactive Voice Response (IVR) systems have greeted inbound callers for decades. Are we nearing the end of IVRs as we know them? Based on an O…
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…