2021/10/19
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
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2021/09/15MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
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2021/09/08North American banks and credit unions are achieving widely varied results with digital account openings. The most effective institutions have t…
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2021/08/02"Generation Investor” was a term coined by Charles Schwab to account for the surge in retail investors who opened their brokerage accounts durin…
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2021/07/19Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
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2021/06/21This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
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2021/05/18As the world finally turn the page to a new post-pandemic chapter, the Wealth Management industry has reason for cautious optimism. While much u…
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2021/05/06
There is no denying the wealth management market is telling us that planning software is a must have. Turnkey Asset Management Platform’s (TAMPs…
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2021/04/29
Representatives of the wealth managmenet industry gathered at Celent's Live Wealth Management Session at I&I Week 2021. Under the theme of Accel…
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2021/04/20
While the terminology “direct indexing” is newer, the investment approach is by no means new, as separately managed accounts (SMAs) can and have…
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2021/04/07Celent hosted its 15th annual Innovation & Insight Week (I&I Week) and its fourth annual Model Wealth Manager Awards (Model WM Awards) program o…
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2021/03/31Historically small business banking has been fraught with trade-offs between lowering cost-to-serve and improving customer experience. As a resu…
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2021/03/30Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
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2021/03/23Environmental, social, and governance (ESG) investing is becoming increasingly popular among global financial institutions and investors. Two ma…
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2021/03/11Celent’s definition of natural language processing (NLP) is the application of artificial intelligence (AI) that analyses and synthesizes natura…
Research related to Insurance-in-a-Box
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2021/10/21Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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2021/10/20The booming stock market is growing the money in company pension plans. It could be the right time to sell if a company wants to remove the pens…
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2021/09/22Significant innovation is occurring in product management in the insurance industry. Carriers are looking to grow, differentiate themselves, nav…
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2021/09/15
MLOps is a multi-phase process that leverages the power of large volumes and variety of data, abundant compute on GPU, and open-source machine l…
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2021/09/12Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…
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2021/09/12
Significant innovation is occurring in product management in the North American region. Carriers are looking to grow, differentiate themselves,…
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2021/09/08
North American banks and credit unions are achieving widely varied results with digital account openings. The most effective institutions have t…
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2021/09/08"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
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2021/08/18Application programming interface (API) has been the go-to solution when insurers and technology vendors discuss the way to develop, package, an…
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2021/07/15Real-world examples provide the most concrete way to explore critical questions driving changes in insurance today. As a result, we animated sev…
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2021/06/30Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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2021/06/29
What does leading-class digital insurance look like today? And what are the key gaps to getting there? We recently explored these questions thro…
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2021/06/07In June 2020, Celent published its second global health policy administration system vendor report. In the framework of this report, we asked he…
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2021/05/27Customers and the industries we serve are always at the heart of the insurance business. For the most part increased digitisation and innovation…
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2021/05/25Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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2021/10/12Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/07/15As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/06/15Banks, fintechs, and even nonbank brands are increasingly spoilt for choice when selecting their card issuing partners. Attractive front-end cap…
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2021/02/23The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
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2020/12/08Payment Hardware Security Modules (HSM) are the unsung heroes playing a crucial part in securing the payments ecosystem. Their use is mandated b…
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2020/10/15We recently published a report on Leveraging Prepaid to Power Your Next Payment Innovation: Designing and Partnering for Success. The report dis…
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2020/09/24Many who have followed mobile payments for a long time thought that QR codes would only be used short-term, perhaps as a “bridging technology.”…
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2020/08/06Anyone who has bought a gift card is familiar with the concept of a prepaid account: You must load funds before you can spend them. But the prep…
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2020/06/10COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
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2020/01/28Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
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2019/11/11Money20/20 USA has been a key fixture on my autumn travel schedule since the very first event back in 2012. When the show began eight years ago,…
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2019/11/07Celent engages with clients in many different ways — from providing insights via research reports and access to analysts to delivering bespoke r…
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2019/10/18As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
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2019/09/30Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2019/08/07Yesterday, Nets, a large payments company in the Nordics, and Mastercard announced that "Mastercard has entered into agreement to acquire Nets'…
Research related to Financial Services Issuing
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/08/16Climate change is real and retail banks have an important role to play to help tackle the issue. Card issuers can contribute by moving to more s…
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2021/07/15
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/06/15
Banks, fintechs, and even nonbank brands are increasingly spoilt for choice when selecting their card issuing partners. Attractive front-end cap…
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2021/05/23Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
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2021/04/18Embedded finance is a burgeoning space with the potential to dramatically reshape the way customers engage with financial services. And yet, dif…
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2021/03/09Modern banking is increasingly open and delivered through financial services embedded in various customer journeys where those services are requ…
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2021/03/09Utah Community Credit Union (UCCU) was the first financial institution to implement Ondot’s Card App, which provides UCCU customers with an easy…
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2021/03/09This award goes to an initiative that fully digitises the end-to-end process for a microloan, shrinking the time for the full process from two w…
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2021/02/23
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
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2020/12/08
Payment Hardware Security Modules (HSM) are the unsung heroes playing a crucial part in securing the payments ecosystem. Their use is mandated b…
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2020/10/15
We recently published a report on Leveraging Prepaid to Power Your Next Payment Innovation: Designing and Partnering for Success. The report dis…
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2020/09/24
Many who have followed mobile payments for a long time thought that QR codes would only be used short-term, perhaps as a “bridging technology.”…
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2020/08/06
Anyone who has bought a gift card is familiar with the concept of a prepaid account: You must load funds before you can spend them. But the prep…
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2020/06/10
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
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2021/08/16Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/08/16Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/07/22Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
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2021/04/13Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
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2020/12/22In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
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2020/09/09Celent's parent company, Marsh & McLennan, is proud to sponsor the Association for Financial Professionals’ (AFP) 2020 survey that examines the…
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2020/08/11Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
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2020/07/22At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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2020/06/11Managing liquidity during COVID-19 has become both challenging and critical for businesses. The pandemic has exposed important gaps in the frame…
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2020/04/23The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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2020/04/14Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…
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2020/03/23Our parent firm, Oliver Wyman (OW), is closely monitoring COVID-19 events in real-time and has compiled resources to help clients and the indust…
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2020/01/09THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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2019/12/13Earlier this year I wrote a blog "US Corporate Real-Time Payment (RTP) Adoption: If You Build It, Will They Come?" discussing how at the 2019 NA…
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2019/12/03Many banks lament corporate treasurers’ lukewarm demand for real time payments, causing those financial institutions to postpone investments in…
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/08/30In mid 2021, Celent undertook a large, global survey of banks to create a worldwide State of the Nation for payments modernization for non-card…
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2021/07/15
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/07/07In many parts of the world, real-time payments are part and parcel of daily life, and have been for many years. More than 50 countries have syst…
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2020/08/29Celent’s reports on trends in retail banking, corporate banking, payments, and IT spending are regular fixtures on our research agendas and are…
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2020/04/22If payments are core to your business, should you run them as if they are? The one thing that perhaps that unites every customer at every bank i…
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2020/04/15Celent recognizes Silvergate as the winner of the Celent Model Bank 2020 Award for Payments Replatforming. Payments are critical to any bank, bu…
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2020/04/14Celent recognizes PNC as the winner of the Model Bank 2020 Commercial Payments for their Healthcare Payer Enrollment Automation. PNC has a 25 ye…
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2020/04/13Celent recognizes Länsförsäkringar Bank as the winner of the 2020 Celent Model Bank Award for Core Technology Replatforming for its initiative C…
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2020/03/03The payments industry faces many significant changes in the coming years, from standards such as ISO 20022 to Instant Payments to those mandated…
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2020/02/03Celent has been involved with Instant Payments since, well, everyone called them Real Time Payments! Our first report dates back to 2014, and th…
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2019/10/02Banks are facing both cost and revenue pressures, and with increasing demands on their payments processing technology from both customers and re…
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2019/09/30
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2019/09/24In many banks, the payments infrastructure is barely suitable for today, let alone tomorrow. Banks face ever more changes, and adding more patch…
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2019/06/12Last week I was back in Amsterdam, at Money20/20 Europe. While I’ve been to the US version of the show every single year since its inception…
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/07/15
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/06/15
Banks, fintechs, and even nonbank brands are increasingly spoilt for choice when selecting their card issuing partners. Attractive front-end cap…
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2021/02/23
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
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2020/12/08
Payment Hardware Security Modules (HSM) are the unsung heroes playing a crucial part in securing the payments ecosystem. Their use is mandated b…
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2020/10/15
We recently published a report on Leveraging Prepaid to Power Your Next Payment Innovation: Designing and Partnering for Success. The report dis…
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2020/09/24
Many who have followed mobile payments for a long time thought that QR codes would only be used short-term, perhaps as a “bridging technology.”…
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2020/08/06
Anyone who has bought a gift card is familiar with the concept of a prepaid account: You must load funds before you can spend them. But the prep…
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2020/06/10
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
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2020/01/28
Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
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2019/11/11
Money20/20 USA has been a key fixture on my autumn travel schedule since the very first event back in 2012. When the show began eight years ago,…
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2019/11/07
Celent engages with clients in many different ways — from providing insights via research reports and access to analysts to delivering bespoke r…
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2019/10/18
As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
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2019/09/30
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2019/08/07
Yesterday, Nets, a large payments company in the Nordics, and Mastercard announced that "Mastercard has entered into agreement to acquire Nets'…
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/07/15
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/05/23
Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
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2021/02/23
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
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2020/06/10
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
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2020/01/28
Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
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2019/11/07
Celent engages with clients in many different ways — from providing insights via research reports and access to analysts to delivering bespoke r…
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2019/10/18
As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
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2019/09/30
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2015/06/10
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
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2015/06/10
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
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2015/06/10
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
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2015/06/09
Celent completed an extensive research effort to understand the landscape of vendors and service providers in card management and transaction pr…
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2021/08/16
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/08/16
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/07/22
Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
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2021/04/13
Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
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2020/12/22
In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
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2020/12/18View the next report following this series: Reinventing Small Business Banking Part 2. "People don’t want to buy a quarter-inch drill. They want…
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2020/12/15As the card industry continues to be under threat from expanding payment types such as faster/instant/real time payments, Mastercard and other t…
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2020/09/09
Celent's parent company, Marsh & McLennan, is proud to sponsor the Association for Financial Professionals’ (AFP) 2020 survey that examines the…
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2020/08/11
Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
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2020/07/22
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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2020/04/23
The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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2020/04/14
Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…
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2020/03/23
Our parent firm, Oliver Wyman (OW), is closely monitoring COVID-19 events in real-time and has compiled resources to help clients and the indust…
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2020/01/09
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
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2019/12/13
Earlier this year I wrote a blog "US Corporate Real-Time Payment (RTP) Adoption: If You Build It, Will They Come?" discussing how at the 2019 NA…
Research related to Open Banking Aggregation
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/08/30
In mid 2021, Celent undertook a large, global survey of banks to create a worldwide State of the Nation for payments modernization for non-card…
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2021/07/15
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/07/07
In many parts of the world, real-time payments are part and parcel of daily life, and have been for many years. More than 50 countries have syst…
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2021/05/23
Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
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2021/03/30
Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
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2021/03/24Celent held its digital 2021 Innovation and Insight Week from March 9 – 11, 2021. The theme we explored this year was "Accelerate!” Many of our…
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2021/03/09
This award goes to an initiative that fully digitises the end-to-end process for a microloan, shrinking the time for the full process from two w…
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2021/02/23
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
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2020/10/15
We recently published a report on Leveraging Prepaid to Power Your Next Payment Innovation: Designing and Partnering for Success. The report dis…
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2020/09/24
Many who have followed mobile payments for a long time thought that QR codes would only be used short-term, perhaps as a “bridging technology.”…
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2020/08/29
Celent’s reports on trends in retail banking, corporate banking, payments, and IT spending are regular fixtures on our research agendas and are…
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2020/08/06
Anyone who has bought a gift card is familiar with the concept of a prepaid account: You must load funds before you can spend them. But the prep…
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2020/07/08Financial inclusion is a tremendous opportunity for many local, regional, and even global banks. Yet capturing it requires specialist capabiliti…
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2020/06/10
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
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2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
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2021/08/30
In mid 2021, Celent undertook a large, global survey of banks to create a worldwide State of the Nation for payments modernization for non-card…
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2021/08/16
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/08/16
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/07/22
Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
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2021/07/15
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
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2021/07/07
In many parts of the world, real-time payments are part and parcel of daily life, and have been for many years. More than 50 countries have syst…
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2021/05/23
Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
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2021/04/28In 2019, the Wells Fargo Commercial Banking and Corporate & Investment Banking groups embarked on a multiyear program to reimagine the customer…
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2021/04/13
Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
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2021/03/30
Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
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2021/03/24
Celent held its digital 2021 Innovation and Insight Week from March 9 – 11, 2021. The theme we explored this year was "Accelerate!” Many of our…
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2021/03/10Celent recognizes Goldman Sachs as the winner of the 2021 Celent Model Bank Award for Corporate Banking in the Cloud for their initiative Goldma…
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2021/03/10Celent recognizes DBS Group as the winner of the Celent Model Bank 2021 Award for Corporate Digital Banking for their initiative DBS IDEAL Next-…
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2021/03/09
This award goes to an initiative that fully digitises the end-to-end process for a microloan, shrinking the time for the full process from two w…
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2021/09/10Treasury services is ripe for disruption, as evidenced by the onslaught of fintech and big tech players vying to capture traditional and new rev…
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2021/08/16
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/08/16
Much of a bank's corporate banking revenue is attributable to meeting the complex financial operations needs of their business customers, who re…
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2021/07/22
Serving corporate clients requires banks to offer a dizzying array of products and services to manage working capital, liquidity, investments, a…
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2021/04/13
Wholesale banks are delivering high returns. A decade of structural changes in the Markets and IBD businesses has led to more efficient balance…
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2021/03/03When judging Model Bank nominations, Celent looks for innovative and differentiating use of technology, with demonstrable business benefits. Cit…
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2020/12/22
In the Fall of 2020, Celent launched its “Future of Cloud in Financial Services” research hub, highlighting our coverage of advances in financia…
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2020/12/18
View the next report following this series: Reinventing Small Business Banking Part 2. "People don’t want to buy a quarter-inch drill. They want…
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2020/12/15
As the card industry continues to be under threat from expanding payment types such as faster/instant/real time payments, Mastercard and other t…
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2020/09/09
Celent's parent company, Marsh & McLennan, is proud to sponsor the Association for Financial Professionals’ (AFP) 2020 survey that examines the…
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2020/08/16The repercussions of COVID-19 have catapulted working capital optimization to the top of the priority list at banks’ commercial customers. As pa…
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2020/08/11
Celent launched its inaugural Corporate Banking Digital Channels Survey in June 2020 with much of the world still grappling with the personal an…
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2020/07/22
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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2020/04/23
The 2020 edition of Oliver Wyman's annual report with Morgan Stanley offers an overview of industry trends and analysis in wholesale banking.The…
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2020/04/14
Citizens Commercial Banking transformed its business and technology ecosystem in a multi-year, multi-faceted program to enhance the commercial b…