Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
Research related to Sales Infinite Digital Insurance for Delegated Authority
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2023/09/28
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2023/09/22
Recorded on September 21, 2023. In this webinar, we look at what the market for these foundational systems offers today and where the market is…
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2023/09/11
For the first several years of the insurtech movement, the conventional wisdom from the tech-industry founders looking to disrupt insurance was…
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2023/09/04
Insurance companies have varying preferences when it comes to selecting core systems. While some prefer to purchase a pre-built policy administr…
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2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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2023/06/03
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2023/05/07
Every two years, Celent reviews and profiles LATAM’s P&C insurance policy administration systems. In February 2023, Celent published the LATAM P…
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2023/03/28
Policy admin systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. O…
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2023/02/14
This report provides an overview of the policy administration systems available in Asia Pacific for property casualty insurance carriers. The re…
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2023/02/10
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
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2023/02/09
This report profiles major property casualty policy administration systems available in Latin America today. It profiles 19 policy administratio…
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2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
Research related to Sales Infinite Digital Insurance for Insurers, MGAs and Brokers
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2023/09/22
Recorded on September 21, 2023. In this webinar, we look at what the market for these foundational systems offers today and where the market is…
-
2023/09/04
Insurance companies have varying preferences when it comes to selecting core systems. While some prefer to purchase a pre-built policy administr…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
-
2023/05/07
Every two years, Celent reviews and profiles LATAM’s P&C insurance policy administration systems. In February 2023, Celent published the LATAM P…
-
2023/03/28
Policy admin systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. O…
-
2023/02/14
This report provides an overview of the policy administration systems available in Asia Pacific for property casualty insurance carriers. The re…
-
2023/02/10
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
-
2023/02/09
This report profiles major property casualty policy administration systems available in Latin America today. It profiles 19 policy administratio…
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2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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2022/08/05
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
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2021/06/30
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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2021/03/11
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
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2021/03/11
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
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2021/03/10
Every company that embarks on a transformation initiative has its own set of challenges to overcome. For the AA, the list was long but not too d…
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2021/03/03
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
Research related to Sales Infinite CRM, ERP, E-Commerce
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2023/12/06
Insurers have often lamented their status as a “low-touch” business: That is, customers only engage with their carriers at acquisition/renewal a…
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2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
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2023/10/04
Recorded on October 4, 2023. In this on-demand webinar, learn how insurers can adapt to the digital landscape by providing personalized experie…
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2023/09/27
It would be a stretch to say that Sibos news and chatter was dominated by generative AI (or Gen AI). After all, for banks at least, we are still…
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2023/09/24
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
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2023/08/21
The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
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2023/06/29
Customer communication management (CCM) systems create, deliver, and store outbound and inbound customer communications information (documents a…
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2023/06/13
Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
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2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/09/30
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/06/30
A customer management (CM) strategy is a critical component of making the customer experience a seamless and engaging event for any insurer. Cus…
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2022/05/11
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
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2022/03/29
Last week, my colleague Kieran Hines and I attended FinovateEurope 2022, which was back in London as an in-person event again, and it was such a…