Overview
CDD-Pro is an intuitive, easy-to-use tool that reinforces your training by guiding RMs through the onboarding process with the customer. Working seamlessly within or alongside your existing systems, CDD-Pro helps your RMs to complete high quality CDD forms that your second line Compliance approvers, central bank inspectors and correspondent banks will love. Part real-time form checker, and part online assistant, it uses tips and guidance to help RMs get the most out of customer interviews by asking the right questions at the right time and by responding to inadequate or problematic information in real time, as it is input. Uniquely within the industry, it focuses not on the curation of 'public data' (confirmations of identity, address, constituent documents, blacklist screening etc) but rather on the development of 'private understanding' - who your customer is, how they make their money and why they want to use your services.