Overview
Life.io is a leading customer engagement technology firm that helps companies accelerate the development of their digital customer experience. Its customer engagement solution, Life.io Engage is the leading engagement SaaS product in the life and annuity market.
Driven by behavioral science and positive psychology, Engage builds customer loyalty as it educates and motivates customers to improve their financial, physical, and emotional well-being. Its highly appealing, gamified user experience repeatedly draws consumers back into your branded experience to take classes, quizzes, and challenges that earn points in the rewards program.
Ongoing customer interactions provide first-party data and actionable insights enabling carriers to uncover leads and provide solutions to unmet needs throughout the customer’s lifetime. These actionable insights help move the needle on a carrier’s most important metrics: Engagement, Persistency, Lead generation, Cross/up sell, and Net Promoter Score.