ING was looking to accelerate the digitisation of its offerng in the FX markets - a market which is the largest in the world by traded volume, b…
Research related to SmartClaiMS Procurement
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2024/03/21
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2024/02/05
The last four years in the financial markets have seen immense volatility, patchy liquidity, and fundamental shifts towards a new macro regime.…
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2023/03/29
As the communications channels used in capital markets trading proliferated and became more digital, Societe Generale identified a need to moder…
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2022/03/22
Last month I was honored to participate in the TradeTech FX annual conference in Miami, FL, and to assist by hosting a keynote interview and mod…
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2021/10/19
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
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2021/06/30
FX is at the greatest inflection point since Nixon decoupled the dollar from gold in 1971. Foreign exchange (FX), and its technology demands, ar…
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2021/03/08
The use of AI in financial services is becoming a reality. The capital markets are fertile proving grounds for overcoming real challenges in the…
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2021/02/24
Market Pain Points Risk-centric and market structure regulations continue to create complex requirements that pose integration and information c…
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2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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2020/12/03
A Year of Extremes… It certainly has been a year of extremes with many superlatives required to describe the situation; but also, a year with pl…
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2020/11/29
リサーチは投資情報戦略の動力源です。投資の意思決定がより高度になるにつれ、複雑なデータフローを管理し、ワークフローをサポートし、同じチームの複数のメンバーが共同で投資調査を行うことができるようにする必要性が高まっています。 リサーチ・マネジメント・システム(RSM)は、バイサイドのフロン…
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2020/09/27
Research helps power the investment engine. With investment decision-making getting more advanced, there is an increasing need to manage complex…
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2020/09/27
Wealth managers increasingly are recognizing compliance as a business multiplier as opposed to a cost center. The InvestEdge Compliance and Surv…
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2020/05/28
Celent explores the opportunities and challenges of the morphing sell side front office in this cross asset trading technology piece. The advent…
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2020/05/27
It took just a few days this March for a booming US economy to stop in its tracks, and a few weeks to end a 10-year bull market. As markets crat…
Research related to SmartClaiMS Inspections
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2023/09/11
For the first several years of the insurtech movement, the conventional wisdom from the tech-industry founders looking to disrupt insurance was…
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2021/09/29
Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
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2021/09/20
The digital experience for agents is becoming a new strategic battleground for insurance companies. Digital capabilities are being extended acro…
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2021/07/19
Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
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2021/06/30
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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2021/06/10
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
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2019/09/27
Agent portal technology promises to provide agents with the ease and speed of a digital experience. This review of 18 solutions compares them an…
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2019/09/27
Portals have evolved from acting as a gateway to providing a single look and feel that eases data entry and allows the agent to conduct their tr…
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2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
Research related to SmartClaiMS ShareBox
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2023/03/08
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
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2021/10/21
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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2021/06/30
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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2021/05/25
Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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2021/02/12
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
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2020/08/24
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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2020/02/09
This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
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2020/01/20
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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2018/07/09
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
Research related to SmartClaiMS
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2024/03/21
Taiwan Life Insurance’s AI Platform for Claims provides multiple convenient claims delivery channels that address the many issues Taiwanese poli…
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2024/03/20
Raiffeisen Bank International, a well-established European bank operating across multiple markets, has been able to rapidly shift from an on-pre…
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2024/03/20
Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transforma…
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2024/03/08
This week, we at Celent released new and updated P&C claims systems vendor reports for four regions: North America EMEA Latin America Asia-Pac…
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2024/03/07
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/05
Housing hunters are familiar with the axiom, "Size, location, price: Pick one." But for insurance system replacements, sights are usually set hi…
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2024/02/08
Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
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2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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2023/03/29
When Joyn Insurance developed Spark, a digital workflow platform for commercial business, it transformed a largely manual process to enable unde…
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2022/09/30
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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2022/09/26
In 2016, I wrote a report, Will Insurers Be Connected to the Connected Car? A lot has changed since then. More cars are more connected. Those co…