2022/09/26
A digital point-of-sale (“POS”) platform offers consumers the ability to buy life insurance online instantly. These cloud-based platforms are ma…
Research related to Haven New Business
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2022/05/31COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
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2022/03/04Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
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2021/06/30Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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2021/03/11
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
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2021/03/03Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
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2020/04/27As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
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2020/04/24Insurtechs and innovation are the disruptors of the insurance world, and in Singapore, there is a unique group of insurtech companies that seek…
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2020/02/23In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
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2020/01/20At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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2019/10/31InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…
Research related to Haven Underwriter
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2022/12/12Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
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2022/11/30COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
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2022/11/29Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…
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2022/09/13Life Insurance Underwriting - Is It Changing Fast Enough? Every two years we do a deep dive into life insurance underwriting systems. We look at…
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2022/08/18In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
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2022/04/11As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
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2021/11/17
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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2021/10/21Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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2021/05/25Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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2021/04/21
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
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2021/04/06Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
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2021/03/25Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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2021/03/11
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
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2021/03/03Snap polls reflect questions asked by members of the Celent Executive Research Panel, a group of over 265 C level executives the life insurance…
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2021/03/03
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
Research related to Haven Administrator
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2022/09/28This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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2022/08/05What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
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2022/03/18The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
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2022/03/09The last two years have seen life insurers move from complete uncertainty as to how to handle the change COVID thrust upon them to them making t…
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2022/02/27Celent profiles 19 PAS in use or being marketed for the administration of North America group and voluntary life protection products, annuities,…
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2022/01/05The benefits of legacy conversion are well known: access to modern digital capabilities and flexibility to continue to adapt. The challenge has…
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2021/12/17Since our last update to this report, Celent has seen an increased interest from vendors in the life policy administration system market in LATA…
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2021/12/14In this eighth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we prof…
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2021/12/14The life policy administration system vendor market in Europe, the Middle East, and Africa is difficult to navigate. While insurers tend to have…
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2021/12/13A policy administration system (PAS) is the system of record for all policies that an insurance company has written. In actual practice, an insu…
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2021/12/13It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
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2021/11/17
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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2021/10/21
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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2021/10/20The booming stock market is growing the money in company pension plans. It could be the right time to sell if a company wants to remove the pens…
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2021/09/12Group & Voluntary is an active market attracting interest from both existing players and new entrants, many of which would not have existed five…