
To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
With rising foreign investment in Vietnam, VP Bank wanted to offer their corporate customers currency and interest rate swaps, but the banks’ co…
Bank of America's Operational Intelligence team developed Virtual On-Watch to automate incident response workflows. The tool automates and orche…
The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
Growing regulatory focus and investor pressure are making climate risk assessment an imperative at banks. Within climate risk, a critical focus…
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
Industry standards are defined by industry-wide acceptance. It is that universality that makes them so hard to establish, and so useful once the…
Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
In late 2022 I posted on the criticality for treasuries to manage cash and liquidity, It’s all About the Cash – Thoughts from AFP 2022. In respo…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
The sun has been rising on the small business front. New data from the Small Business Administration Office shows that the number of small busin…
Digitalization of customer engagement has come a long way since Celent’s 2019 vendor comparison. While commoditization has marched on, Celent fi…
Digitalization of customer engagement has come a long way since Celent's 2019 vendor Comparison. While commoditization has marched on, Celent fi…