Fusion Servicing Director

With Fusion Servicing Director, you can:

Streamline loan servicing processes to better manage risk by using one system to manage all loans: residential, commercial, construction, consumer and timeshare.

Reduce training costs, automate routine transactions and provide superior services to borrowers and investors.

Import new loans directly from Fusion LaserPro, the industry’s most recognized compliant loan documentation system and Fusion Mortgagebot, Finastra’s web-based all-in-one loan origination system.

Handle HPML loans that require full escrow account management and reporting.

Improve and automate default management, including collections, loan modifications, repayment plans, loss mitigation, bankruptcies and foreclosures.

Improve loan management by tracking trial payment periods, deferred principal and interest and performance incentives.

Customize workflows to handle non-standard processes as your business grows

Gain new business and enhance the customer experience with user friendly technology

Alleviate audit related stress with automatic regulatory updates

Reduce staffing dependencies with seamless IT integrations and fewer customer service requests

Provide clear insight for both employees and borrowers with simple processes from loan boarding to payoff

Key benefits

Enhance productivity and customer service

Streamline processes to manage risk

Improve default management