Overview
NCR Digital Banking provides retail and business banking solutions and services that give you the flexibility and control to engage more, increase retention and cross-sell effectively. Your customers will love the experience—and your revenue will reflect it.
As more users turn to digital channels like mobile and online banking, it’s increasingly important for financial institutions to deliver friction-free, secure digital experiences. A strong digital channel boosts user engagement and encourages customer retention.
At NCR, we help you stay on the cutting edge of technology so you can provide the connected experiences that your customers want and need today—and in the future.
Key Features
We offer a rich digital banking experience that drives engagement across customer touchpoints. Key features include:
- Consumer Banking - Deepen customer engagement while driving growth for your institution with highly rated online and mobile banking solutions.
- Business Banking - Attract and retain the growing small business segment with easy-to-use solutions built on the same platform as the NCR Retail Digital Banking offering.
- Open, Flexible Platform - Deliver experiences that best fit your customer needs. Not only do we have an outstanding "out of the box" solution with top-rated online and mobile banking apps, but you can also "plug-and-play" with over 170 certified third-party providers that integrate into our digital banking offerings, create your own offerings with our Developer Portal, or engage our exceptional Professional Services team to develop unique solutions right for your institution.
- Wearable Banking - Enable your customers to bank on their device of choice with Android and iOS smartwatch apps.
- Money Management - Empower your customers to take control of their financial lives with the NCR Money Management solution powered by MX and integrated with NCR's Online and Mobile banking.
- Purchase Rewards - Drive debit card active use and customer engagement with local discounts and rewards incentives for debit card purchases.
- Promotion Suite Premium - Strengthen customer relationships by delivering relevant and targeted messaging across online and mobile banking channels. Leverage geofencing and beacon technology to reach customers in relevant locations.
- Payments - Give your end users the ability to make payments and transfer funds, when, where and how they want by offering best-in-market solutions designed for speed of payment and ease of use.
- Communications Tools - Easily reach your customers with critical messages using their preferred method - while making it easy for them to reach you too.
Key Benefits
Exceptional user experiences
- Design Thinking methodology for solution development
- Efficient workflows for consumers/small businesses and for your backend processes
- Continuously incorporating new technologies and interactions your end users expect
- Exceptional uptime and delivery through solutions that are easy for your staff to administer
Flexibility for you to deliver the features and interactions right for your customers or members
- Your digital experiences reflect YOUR brand
- Out of the box customization with ability to further differentiate via Software Development Kits and APIs
- Broad network of 170+ certified partners
- Professional Services for specialized development
Data and insights to help you drive growth and measure success
- Leverage data and insights to personalize and enable targeted marketing
- Peer benchmarking and performance reports to chart progress