Overview
The rise of digital technology is changing the way businesses bank today. This presents opportunities for retail banks in emerging and developing countries to better serve their customers, expand their product offerings and target and grow new customer segments. To succeed in serving corporate customers and mitigate the threat from competitors, banks must rethink their business banking strategy and become digitally led in order to stay relevant and meet the demend for innovative and seamless business banking.
BankWorld Corporate is built on a powerful Digital Banking Platform that offers comprehensive banking functionality. It offers an innovative and intuitive internet and mobile banking solution enabling business customers to connect, control and capitalize on a frictionless platform, resulting in increased growth and reduced cost to serve.
Key Features
Accounts:
View all business accounts and net position
- Account details
- Transaction history
- Accounts availabile in any currency
- Single currency and multi-currency accounts available
User Management:
Easily manage all corporate accounts users:
- Add or remove corporate users
- Enable payments for your company using debit cards hosted in BankWorld Card Management System
Transfers:
A rich payment centre where users can manage beneficiaries, make payments, select 'quick-pay' options and beneficiary categories.
- New 3rd Party Payment
- Save 3rd Party Payment
- SWIFT and IBAN
- Beneficiary categories
- Two Factor Authentication
- Transaction Receipts
- Approval Workflow
Alerts:
Set up alerts to notify users of important events:
- Account balance leveles
- FX rates
- Account Debits
Payments:
Automated payments -
- Recurring payments
- Future dated payments
Salary payments -
- File upload
- Bulk digital payment
- Approval workflow
- Virtual salary card issuing
Supplier payments -
- Bulk bill payments
- Bulk digital payment
- Approval workflow
- Virtual salary card issuing
Merchant payments -
- QR code payments
- Digitized card payments
- Merchant statements
- Dispute resolution
Customer Service:
Allows business customers to stay in touch through mail, chat or with the help of personal assistance:
- Secure messaging
- Personal Banker
- Online Chat
FX:
Buy foreign currency at negotiated rates. Implement FX transfers approval rules to conform with FX regulation:
- Agreed FX rate override
- Authorisation Workflow accounts available
BANKWORLD DIGITAL BANKING PLATFORM:
BankWorld Corporate is built on a powerful, flexible digital banking platform that offers comprehensive banking functionality:
- Easily configure limits, commissions and fees structures with rich out of box functionality available.
- Out of box integration adaptors
- Scalability and reliability
- Easily extensible including the ability to define new products and transactions independently of CR2
- Live Update - Platform remains live while updates are made to the platform
- Secure - PADSS Certified
- Strongest integration capabilities proven in market with multi-back office integrations completed
Key Benefits
Connect with Customers:
Enhanced Customer Service - Enable customers to stay in touch with their customers through features such as mail, secure messaging and online chat or with the help of personal assistance.
Real-time Notifications - Help customers stay informed with comprehensive notification management capabilities. Notifications are available for transactions, account balance, approvals and when any files have been uploaded and submitted. Auto-notifications can be sent through secure messaging, email, SMS, in-app and push notifications.
Delegation - Assist customers with our delegation feature allowing personal bankers, relationship managers and other bank staff to act on behalf of a user. Unlimited and complex delegation rules can be configured in an omnichannel environment. Ideal for servicing customers when they visit the branch, or remotely when a bank staff member or agent meets with the customer offsite.
Control:
Enhance the customer experience by offering capability to control how corporates/business customers manage their accounts and transactions:
Approval Workflows - Allow customers to control their accounts with the ability to set rules and limits for individual transactions, requests, bulk payments and salary payment processing. Offer customers the ability to approve transactions via internet banking or mobile phone and all in one go. Transaction approval can range from Maker/Checker processing to complex approvals based on named indivuduals, departments and ranks, transaction values and types.
Future Payments - Help your customers effectively manage their cash flow with features such as future dated and automated payments.
Multi-Currency Accounts - Let customers efficently manage their currency costs using Multi-Currency Accounts. Allow them to hold, send and receive foreign currencies without conversion. Any number of currencies are supported per account.
FX - Allow customers to control and manage their FX exposure by collaborating with the bank to offer them personalized FX rates from real-time sources with instant notifications.
Capitalize:
Accelerate growth in the corporate banking space by offering rich payment features to meet business banking needs:
Salary File Uploads - Drive consumer opening from business customers using salarly payments. Increase physical security by reducing cash use. Online security is provided using our digital workflows and mult-factor authentication.
Supplier Payments - Provide convenience, traceability and physical security with online supplier payments. Single payment, bulk payment and bill retrieval all available.
Merchant Payments - Reduce infrastructure costs using Merchant QR Code Payments. Using the merchant's mobile phone or hardcopy, no terminal hardware is required. Our merchant app provides merchant services such as payment notification, transaction history and refund processing.