Overview
Call Adapt Suite is a digital soundboard application and process automation tool designed for contact centers. Powered by smart audio technology, Call Adapt software gives your agents the ability to converse naturally with customers in real time using programmed keyboard shortcuts. Call Adapt integrates with your existing dialer system and handles all types of scripted calls. Our solution enables your agents to achieve total call compliance, reduce time spent on repetitive tasks and improve customer experience through perfect pitch delivery.
Product/Service details
SOLUTION OR SERVICE TYPE