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Duck Creek Distribution Management

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Overview

Duck Creek Distribution Management enables P&C insurance carriers to effectively drive revenue growth through their producer network in an era of increasing competition. With the ability to customize processes related to their sales channels, automate activities, and make changes on the fly with simple, easy configurations, carriers can increase the productivity of their producer networks while increasing operational efficiencies and ensuring continuous compliance.

Key Features

Onboarding and Compliance

Duck Creek Distribution Management leverages automation to efficiently perform key onboarding activities like NIPR database imports and background checks. Uncertainty and errors that result from manually processing are eliminated, audit trails are maintained and systems remain in sync with regulatory rules, enabling real-time decisions and ensuring continuous compliance to regulatory standards.

Compensation management

Carriers can create and manage intricate compensation plans that differentiate their service and incentivize agents towards the desired behaviors with accurate and timely payments. As the market evolves, roadblocks to rolling out new plans are removed as compensation structures can quickly be configured by business experts, not IT, to align with the latest strategies and tested with modeling to ensure the desired outcomes.

Performance and relationship management

Keeping a pulse on and engaging with large and diverse producer networks is facilitated with tools like performance reports, notes and diaries, communication bulletins, workflow alerts, calendars and event trackers, and forecasting plans.

Agency self-service

Agents are empowered by leveraging self-service tools that enable to access important information at their preferred times and channels. These include performance reports, contest standings, dispute tracking and settlement, and compensation inquiries.

Key Benefits

Increased agent productivity

A motivated agent network with the right information at hand is more capable of achieving the results carriers demand. With Duck Creek Distribution Management, carriers can develop compensation and incentive plans that encourage producers to focus on quickly responding to opportunities, selling the right products, and growing customer segments that will deliver the most value. Agent self-service portals will empower producers with the information needed to act proactively.

Increased operational efficiencies

Through automation, workflow standardization, and integration, Duck Creek Distribution Management allows carriers to digitize process so that they can effectively onboard agents faster, stay compliant and reduce fines, seamlessly share data across third-party and internal systems, and improve compensation accuracy.

Improved agent-carrier relationships

Duck Creek Distribution Management makes doing business between carriers and agent easier in ways that help carriers attract and retain the best producers. Carriers can create differentiated onboarding, licensing and engagement experiences by integrating new technologies like e-signatures, producer databases, and communication tools. With a collaborative platform in place, carriers can deliver transparency, build trust, monitor the performance of producers, reach out to agents when appropriate, and develop plans that ensure relationships remain productive.

Continuous regulatory compliance

Duck Creek Distribution Management removes uncertainty and risk of errors from the process of manually verifying numerous laws and industry standards and tracking the tasks that all producers must complete. With integrations to NIPR and 3rd party service providers, carriers can automate repetitive compliance activities such as PDB imports, executing background checks and E&O renewal notices. In addition, the system provides a real-time view of a producer’s licensing and education requirements and reports that on compliance dashboards.

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