シニア・アナリスト
Atlanta, United States
Biography
ボブ・メーラは、バンキンググループのシニア・アナリストです。銀行支店チャネルやATM戦略、オムニチャネル戦略、現金決済や小切手関連のテクノロジーなどを専門領域としています。金融機関をはじめ、ハードウェアベンダーやソフトウェアベンダーを対象に、数多くのコンサルティングを手がけてまいりました。またボブは、リモート・ディポジット・キャプチャーの専門家でもあるほか、支店戦略におけるセルフサービスの影響についても多くのリサーチを行っております。
セレント入社前は、Alogent社のプロダクト・マーケティング担当ディレクターを務めており、同社の決済ソリューション「Check 21」のローンチを手がけていました。またそれ以前は、BellSouthやHayes Corporation, P&Gにてマーケティングやブランド戦略に携わっていました。Case Western Reserve University卒(応用物理学・電気工学専攻)。
Latest insights
-
2024/03/26
Everyone knows the importance of making a good first impression. Doing so at scale through digital-first customer engagement is today's clarion…
-
2024/02/27
To help financial institutions put the insights conveyed in our previous report into action, we profile four engagement banking initiatives amon…
-
2024/02/20
Retail merchants still accept cash payments and need convenient options to deposit currency and centralize those funds. Banks are hungry for tho…
-
2024/01/24
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
Related events
-
2024/03/21
AI: The Race is On - Accelerate to a Competitive Advantage with AI Virtual Event - March 21, 2024 Join us as we reflect on the advancements of A… -
2023/03/29
United StatesBuilding the Emergent Enterprise: Making the Whole More than the Sum of its Parts. Virtual, March 29th 2023 Financial Institutions face a host o… -
15 - 2022/03/17
United StatesOur 16th annual Innovation and Insight Event can, once again, be enjoyed from the comfort of your own home, free of charge. Join us as we explor… -
2021/10/28 13:00:00 - 14:00 EDT (18:00 BST, 19:00 CEST)
United StatesABOUT THE WEBINAR: It’s about transformation. It’s about innovation. It’s about relationship. It’s about self-directed banking. It’s about time…
Related news
-
2022/12/22
By investing in its contact center, WaFd was an outlier among banks. In a 2023 technology trends report, Celent said only 18% of bank leaders sa…
-
2022/10/12
Data from Celent’s ongoing Branch Transformation Research panel — a static group of 80 financial institutions that the research firm regularly p…
-
2022/09/25
By Bob Meara, Senior Analyst, Celent. This perspective on the evolution of retail delivery technology in banking is decidedly wrong. A June 2022…
-
2022/07/31
AI hasn’t been a viable offering for community banks until around 18 months to two years ago, according to Bob Meara, senior analyst at Celent.…