CES 2017: JUST HOW SMART IS AI GOING TO MAKE CONNECTED CARS AND CONNECTED HOMES?
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Walking the exhibit halls and attending sessions at the mammoth Consumer Electronics Show, it was easy to identify the dominant theme: AI-enabled Intelligent Personal Assistants (IPAs).
- Manufacturers and suppliers of connected cars and homes are betting big on IPAs: overwhelmingly favoring Amazon Alexa.
- Impressionistically, Google Assistant, Siri, Cortana and others trailed some distance behind.
- Who is in the house, what rooms they occupy—or who is in the car, going to which destinations
- And what they want to do or see or learn or buy or communicate at what times and locations
- As the value propositions of connected cars and homes increase, so does the imperative for insurers to enter those ecosystems through alliances and standalone offers
- The IPA-generated data may provide predictive value for pricing and underwriting
- IPAs are a potential distribution channel (responding to queries and even anticipating the needs of very safety- and budget- conscious consumers)