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Insights into the world of insurance are fascinating. Really. 11 February 2019 Blog Tom Scales and Karen Monks
Just a little insight into the world of an analyst One of the benefits of being a Celent analyst is the huge window I have into the insurance…
What Ever Happened to Omnichannel? 11 February 2019 Blog Bob Meara
Remember when omnichannel was a hot topic? No one seems to be talking about it anymore. Funny, the same thing happened with Big Data, Analytics,…
AFP Risk Survey: "The Majority of Treasury Departments Not Planning to Increase Use of Non-Traditional Vendors" 6 February 2019 Blog Patricia Hines
The Association for Financial Professionals (AFP) recently published its annual 2019 AFP Risk Survey Report. The survey, supported by Marsh & McL…
Security Tokens Go Live 4 February 2019 Blog John Dwyer
As we have often repeated, security tokens harness the power of public blockchains with the regulatory legitimacy of traditional financial market…
The Celent Insurance Blog Turns 10! 1 February 2019 Blog Jamie Macgregor
THE CELENT BLOG TURNS 10 In 2008, the world was a very different place... ...the world was in financial turmoil and the insurance industry w…
AML Solutions for Smaller Financial Institutions: 2019 ABCD Vendor View 31 January 2019 Report Neil Katkov
Smaller financial institutions face their own challenges when complying with the operational, regulatory, and technical requirements of AML progr…
Blockchain: Coming to an Insurance Regulator Near You 30 January 2019 Blog Michael Fitzgerald
What do you get when you have a meeting with insurers, state regulators, a national industry association, a filing bureau, and a software provide…
Webinar: Life Insurance Company of the Future 29 January 2019 Webinar Tom Scales
Celent’s Tom Scales explores the future of an industry. Drawing on a recent report, Tom delves into his prognostications for the future as well a…
Structural Reform: Ring-Fencing the UK Financial Markets System 29 January 2019 Report Ashley Longabaugh
“Ring-fencing” or “structural reform” refers to the legislation requiring the separation of banks’ retail banking activities from their wholesale…
Optimizing the In-Person Customer Experience 25 January 2019 Report Bob Meara
Banks say CX is important, but the significant majority of US banks aren’t utilizing established solutions designed to optimize the in-person CX. Even as transactions continue their migration to digital unabated, banking customers continue to value in-person engagement. Optimizing those experiences should be a high priority — but doesn’t appear to be, if sparse adoption of fit-for-purpose solutions is any indication…
Intelligent Automation in Capital Markets 24 January 2019 Report Arin Ray
Intelligent automation-enabled tools promise to offer significant operational and efficiency improvements in the middle and back office in capita…
CES 2019: Voice, Connected Homes, and Not So Autonomous Cars 24 January 2019 Blog Donald Light
As always, CES was overwhelming. 4,500 companies exhibiting to over 180,000 attendees. It might be easier to list some of the things I did not se…
Changing (Inter)face of Corporate Bank Channels 23 January 2019 Report Alenka Grealish
What’s on the horizon in corporate bank channels? A proliferation of “channels” and intelligent machines.
Introducing Celent Model Bank 2019 Awards 23 January 2019 Blog Zilvinas Bareisis
As regular readers of our blogs know, January is one of the most exciting months at Celent. The analyst teams are busy reviewing nominations for…
Property/Casualty Insurer CIO Pressures and Priorities 2019: North America Edition 22 January 2019 Report Donald Light
What's on the agenda for North American P/C CIOs in 2019? Find out what is in the works for digital, cloud, and renewal of application portfolios…