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Retail Banking

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  • Covid-19: Tracking the Changes in Bank Technology Strategy, Wave 2
    Covid-19: Tracking the Changes in Bank Technology Strategy, Wave 2 27 July 2020 Report Kieran Hines and Bob Meara
    If Covid-19 has demonstrated one thing, it’s that even the most carefully constructed plans can be upended overnight. Just a few weeks into 2020…
  • Big Banks, Bigger Techs? How policy-makers could respond to a probable discontinuity
    Big Banks, Bigger Techs? How policy-makers could respond to a probable discontinuity 23 July 2020 Report
    The banking sector is facing the formidable challenge of responding to COVID-related changes to customer behavior and the adverse impact of econ…
  • Constellant Ecosystem Management-as-a-Service: Scaling your Open Banking Developer Ecosystem
    Constellant Ecosystem Management-as-a-Service: Scaling your Open Banking Developer Ecosystem 22 July 2020 Report Patricia Hines, CTP
    If you build it, will they come? Hundreds of banks have already launched open banking API developer portals, some in response to regulatory mand…
  • NYMBUS SmartLaunch: Enabling Digital Brands
    NYMBUS SmartLaunch: Enabling Digital Brands 21 July 2020 Report Stephen Greer
    The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
  • Bank IT Spending During COVID-19: A Seismic Shift
    Bank IT Spending During COVID-19: A Seismic Shift 20 July 2020 Stephen Greer
    The initial shock and aftershocks of the pandemic will force financial institutions to rethink their long-term strategic IT spending priorities.…
  • Covid-19: Tracking the Changes in Bank Technology Strategy
    Covid-19: Tracking the Changes in Bank Technology Strategy 15 July 2020 Report Kieran Hines, Zilvinas Bareisis, and Bob Meara
    If Covid-19 has demonstrated one thing, it’s that even the most carefully constructed plans can be upended overnight. Just a few weeks into 2020…
  • Survive to Thrive: Retail Banking
    Survive to Thrive: Retail Banking 14 July 2020 Zilvinas Bareisis, Craig Focardi, and Daniel W. Latimore
    While the COVID-19 pandemic is first and foremost a human tragedy, it is also causing a significant economic disruption. Not surprisingly, it is…
  • The Steady Rise of Open Banking: Laying the Foundations for Open Finance
    The Steady Rise of Open Banking: Laying the Foundations for Open Finance 12 July 2020 Report Kieran Hines
    To say that the banking industry has been on something of a journey when it comes to open banking would be an understatement. As recently as 20…
  • Software Group: Helping Banks Drive Financial Inclusion via Agency Banking and Other Solutions
    Software Group: Helping Banks Drive Financial Inclusion via Agency Banking and Other Solutions 8 July 2020 Report Zilvinas Bareisis
    Financial inclusion is a tremendous opportunity for many local, regional, and even global banks. Yet capturing it requires specialist capabiliti…
  • The Evolution of Europe's TPP Ecosystem: Assessing the Health of Open Banking
    The Evolution of Europe's TPP Ecosystem: Assessing the Health of Open Banking 7 July 2020 Report Kieran Hines
    The most significant impact of open banking initiatives — at least from the perspective of driving competition and innovation in the value chain…
  • Community Banks After the Pandemic
    Community Banks After the Pandemic 6 July 2020 Blog | Podcast Craig Focardi and Stephen Greer
    Craig Focardi and Stephen Greer sit down to discuss some of the potential opportunities for community banks coming out of the COVID-19 pandemic.…
  • Retail Banking Top Trends, Covid Edition
    Retail Banking Top Trends, Covid Edition 30 June 2020 Report Daniel W. Latimore
    We weigh in with one of an ongoing series of notes discussing top trends on various aspects of retail banking. Given the fast-moving nature of C…
  • Recap of Model Award Programs 2020
    Recap of Model Award Programs 2020 28 June 2020 Blog Eiichiro Yanagawa
    Experience Celent's Flagship Event in Japanese: I&I Day Online Everyone involved with financial technology knows that flexibility is paramount…
  • Loan Forbearance and Mortgage Collections:
    Loan Forbearance and Mortgage Collections: 22 June 2020 Blog Craig Focardi
    June 19, 2020 Craig Focardi Amid unprecedented job loss and economic decline during a two-month period, COVID-19 has led to numerous economic st…
  • Survive to Thrive Data Blog Series: The Expected vs Surprising Developments in Payments during COVID-19
    Survive to Thrive Data Blog Series: The Expected vs Surprising Developments in Payments during COVID-19 18 June 2020 Blog Zilvinas Bareisis
    Last week we published a report on the impact of COVID-19 on payments. It looks not only at the devastating effect the pandemic had on some paym…
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