Retail Banking | Our insights

Introducing Celent Model Bank 2020 Awards 21 January 2020 Blog Zilvinas Bareisis
As regular readers of our blogs know, January is one of the most exciting months at Celent. The analyst teams are busy reviewing nominations for…
Moving times, evolving business models: a Singapore observation 20 January 2020 Blog Max Ang
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
When Vision And Value Collide 15 January 2020 Blog
A collision is taking place in financial services between the vision mindset and the value mindset. How firms resolve this conflict – between th…
Unisys CloudForte 13 January 2020 Report Bob Meara
Banks, particularly larger ones, have long been wed to on-premise applications. Yet there are real and compelling benefits to moving to the clou…
Retail Banking 2020 Research Outlook 8 January 2020 Blog | Report Daniel W. Latimore
2020 promises to be a year of excitement and challenge for retail bankers. Celent's analysts have a full agenda planned to help them address the…
Game-changing Customer Engagement: End-to-End Digitization 8 January 2020 Report Alenka Grealish and Bob Meara
Banks are at an inflection point and the curve of opportunity is steep. Given technological advances, they can change the game in both customer…
Leveraging APIs and Real Time Connectivity to Launch New Corporate Client Propositions 13 December 2019 Blog Patricia Hines, CTP
Earlier this year I wrote a blog "US Corporate Real-Time Payment (RTP) Adoption: If You Build It, Will They Come?" discussing how at the 2019 NA…
Disruptive Data Monetization Technologies in Financial Services: Trends and Strategic Technology Choices in Japan 9 December 2019 Blog Eiichiro Yanagawa
Financial institutions around the world are focusing increasingly on open APIs and data usage as new business areas with great potential. This r…
What I learned About Innovation at Bank Innovation Build 6 December 2019 Blog Bob Meara
As a student of innovation, I was grateful to attend Bank Innovation Build in Atlanta a short while ago. The event is one of two annual events c…
Mythbusting in Commercial Lending 3 December 2019 Blog Patricia Hines, CTP
It is been four years since I published the blog "Reports of small business lending’s death are greatly exaggerated", written in response to an…
Banking and 5G Is a Thing 3 December 2019 Report Daniel W. Latimore
5G is beginning to roll out around the world. It’s 10 to up to 100 times as fast as its predecessor 4G, has higher capacity, and provides lower…
The Modern Core Banking System: Asia-Pacific Version, 2019 29 November 2019 Report Craig Focardi and Stephen Greer
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
The Modern Core Banking System: North American Mid-Large Bank Version, 2019 29 November 2019 Report Craig Focardi and Stephen Greer
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
The Modern Core Banking System: North American Community Bank Version, 2019 29 November 2019 Report Craig Focardi and Stephen Greer
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…
The Modern Core Banking System: EMEA Version, 2019 27 November 2019 Report Craig Focardi and Stephen Greer
In the last 10 years, the rise of digital and the evolution of delivery channels have stressed platforms. While technology adaptations have allo…