Retail Banking | Our insights

Featured Analyst: Eiichiro Yanagawa 15 October 2018 Blog Eiichiro Yanagawa
Eiichiro Yanagawa has been a lifelong analyst/researcher/consultant, and he continues to analyze the industry to propose innovations no matter wh…
Finovate Fall 2018: CX is King 8 October 2018 Blog Daniel Latimore
We’ve now got a little bit of distance from Finovate, held in New York on September 24-25. Others have written about the many individual companie…
Featured Analyst: Craig Focardi 28 September 2018 Blog Craig Focardi
Craig Focardi started his career as an economist analyst, but a management training program and transfer from finance to product marketing led to…
Moving, and other opportunities for better identity verification on a mobile device 27 September 2018 Blog Stephen Greer
Millennials move. In fact, according to the US Census Bureau, between 2007 and 2012 millennials accounted for 43% of all movers.The city of Bosto…
Understanding the Investment into AI by Banks in Latin America 26 September 2018 Report Stephen Greer and Juan Mazzini
Artificial intelligence (AI) is a broad umbrella of technologies, many of which are still in their infancy. In banking, AI promises to radically…
Financial Inclusion in Latin America: A Survey of Financial Institutions 24 September 2018 Report Stephen Greer and Juan Mazzini
Historically, financial inclusion has been difficult to achieve because neither the consumers nor the institutions have made an effort to increas…
Raising the Digital Banking Bar 24 September 2018 Blog Bob Meara
Ask any banker for his or her strategic intent for investing in digital (mobile and online) channels, and you’d get a fairly uniform response. Th…
Solutions for Anti-Money Laundering: 2018 Transaction Monitoring ABCD Vendor View 19 September 2018 Report Neil Katkov
Anti-money laundering software continues to evolve. Solution providers have been responding to demands for new functionality driven by financial…
Enabling AI Through DataOps and Teamwork: How Banks Can Get Started 18 September 2018 Blog Joan McGowan
DataOps Can Move Analytics from a Discrete Activity to a Winning Business Discipline The potential of artificial intelligence (AI) technologies a…
The US Open: Looking at Mobile Account Opening at US Banks 10 September 2018 Report Stephen Greer and David Himmel
Mobile is much more than just a self-service channel; it’s a critical point of interaction between the bank and its customers. Banks are looking…
Model Bank 2019 Nominations Window Is Now Open! 27 August 2018 Blog Zilvinas Bareisis
It is that time of the year again when we invite financial institutions to review their technology efforts and submit initiatives for considerati…
Replacing Cards with Account-to-Account Payments for Shopping: Hold Your Horses 23 August 2018 Report Zilvinas Bareisis
A2A payments will offer more choice for consumers; however, the cards and card-based digital tokens are not going away any time soon. The Second…
How Will AI Transform Retail Lending? 22 August 2018 Blog Craig Focardi
Various types of artificial intelligence (AI) have entered everyday life and have moved past the hype cycle for use in financial services. I beli…
Banking as a Service: Delivering Faster Digital Transformation 20 August 2018 Report Craig Focardi
Banking as a Service holds great promise for providing community-based financial institutions with a migration path to becoming fully digital fin…
Enabling AI Through DataOps and Teamwork: How Banks Can Get Started 20 August 2018 Report Joan McGowan
Scaling up data science teams remains a vexing problem for banks and greatly hinders the implementation of artificial intelligence (AI) applicati…