Celent
  • Contact us
  • Sign in
  • Register
  • Our insights
  • VendorMatch
  • Our people
  • Industry Events
  • Awards
  • About us

Retail Banking

Sector

Our insights
Saved searches
Saved searches
Special Focus
Special Focus
clear selected done
Industry or Business Focus
Filter research by industry classification or operational area. Click show all to increase search granularity.
Industry or Business Focus
Sector
Operation
Make a selection on the left to see more options
clear selected done
Insight Format
Insight Format
clear selected done
Content Type
Content Type
clear selected done
Geographic Focus
Filters for a focus or relevance to a particular region.
Geographic Focus
clear selected done
Year Published
Search sorts the results in order of most closely matching the search criteria. Items that match fewer clauses are ranked lower. The order is then chronological. Newer reports matching part of the search criteria are therefore ranked under older reports matching all the criteria. You can use this filter to ensure you are seeing only our latest content.
Year Published
clear selected done
  • The Banking Team Discusses the Effects of COVID-19
    The Banking Team Discusses the Effects of COVID-19 29 May 2020 Blog | Podcast Craig Focardi, Alenka Grealish, Stephen Greer, and Gareth Lodge
    Senior Analysts Gareth Lodge, Craig Focardi, and Alenka Grealish join host Stephen Greer to discuss the impact of COVID-19 on payments, lending,…
  • AI in the UI: Adoption, Use Cases, and Business Cases
    AI in the UI: Adoption, Use Cases, and Business Cases 18 May 2020 Report Bob Meara and Alenka Grealish
    AI will transform the UI and in turn customer engagement. To track the progress in banking, Celent launched its inaugural AI in the UI Request f…
  • Insights on Shifting Retail Banking Customer Needs
    Insights on Shifting Retail Banking Customer Needs 15 May 2020 Blog Alenka Grealish
    Retail bankers have been trying to understand rapidly shifting customer needs in the face of COVID-19. Here are some insightful data points from…
  • Offerings and Technologies That are Enabling and Powering Data Science in Financial Institutions
    Offerings and Technologies That are Enabling and Powering Data Science in Financial Institutions 13 May 2020 Blog Cubillas Ding
    Celent recently released a body of COVID-19 response related resources and perspectives, and this includes my recent report pertaining to the ex…
  • Horizn Digital Demo
    Horizn Digital Demo 11 May 2020 Report Bob Meara
    Because digital activation is of broad and significant importance post COVID-19, Horizn briefed Celent in April 2020 on its efforts to help bank…
  • Forgive but Don't Forget
    Forgive but Don't Forget 5 May 2020 Report
    COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
  • Financial Firms and Vendors Consider Themselves Well Prepared: Polling the Innovation and Insight Day Audience During the Pandemic
    Financial Firms and Vendors Consider Themselves Well Prepared: Polling the Innovation and Insight Day Audience During the Pandemic 1 May 2020 Report Daniel W. Latimore and Dennis Kong
    Celent asked attendees of our live Innovation and Insight presentation on April 16 four questions. We were curious about the effectiveness of wo…
  • The Blend Digital Lending Platform
    The Blend Digital Lending Platform 1 May 2020 Report Craig Focardi
    Celent has discussed the importance of digitizing both the data-driven and document-driven aspects of the entire retail lending customer engagem…
  • Maximizing Customer Value through AI-Driven Relationships
    Maximizing Customer Value through AI-Driven Relationships 30 April 2020 Report Daniel W. Latimore and Bob Meara
    Covid-19 is justifiably top of mind for bankers today, yet two pre-pandemic hot topics remain salient today: Customer Experience (“CX”) and Arti…
  • Disruptive Data Monetization Technologies in Financial Services: Strategic Technology Choices in Japan
    Disruptive Data Monetization Technologies in Financial Services: Strategic Technology Choices in Japan 29 April 2020 Report Eiichiro Yanagawa
    Financial institutions around the world have been increasingly focusing on open APIs and data usage, seeing great potential in these new busines…
  • The New Minimum: How Financial Institutions Must Redefine Their Cost Structures
    The New Minimum: How Financial Institutions Must Redefine Their Cost Structures 28 April 2020 Report
    As the number of cases of the Coronavirus (COVID-19) increases, the focus of companies continues to be on limiting the direct impact on employee…
  • COVID-19 and Operationalizing the SBA's Paycheck Protection Program: Technology Providers to the Rescue
    COVID-19 and Operationalizing the SBA's Paycheck Protection Program: Technology Providers to the Rescue 28 April 2020 Blog Patricia Hines, CTP
    Loan application submissions under the SBA's Paycheck Protection Program (part of the US CARES Act) started slowly as lenders waited for clarifi…
  • Open Banking API Portals: Five Best Practices to Increase Developer Engagement
    Open Banking API Portals: Five Best Practices to Increase Developer Engagement 28 April 2020 Report Patricia Hines, CTP
    A developer portal is more than a repository for API documentation. Celent has been tracking open banking API developer portals since early 2017…
  • Accelerating Business Analysis & Response Kinetics in Uncertain Times: How NextGen Quantitative-Data Science Will Prove Their Mettle
    Accelerating Business Analysis & Response Kinetics in Uncertain Times: How NextGen Quantitative-Data Science Will Prove Their Mettle 28 April 2020 Report Cubillas Ding
    Against the urgent backdrop and the scale of the current pandemic challenges, what poses the biggest complications for financial institutions ar…
  • Lessons Learned from Celent’s I&I Day
    Lessons Learned from Celent’s I&I Day 21 April 2020 Blog Nick Bockh
    Celent’s Innovation & Insight (I&I) Day—a deep dive into key financial services technology themes and case studies—took on an entirely new forma…
1Next ›
Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
  • Terms of use
  • Privacy policy
  • Cookie policy