Retail Banking | Our insights

Considering the Cost of Cloud 15 October 2020 Blogs Stephen Greer
In this Audio Insight, we discuss the role of cost in migrating to a public cloud. Public cloud migration comes with a steep learning curve and…
Cloudy Skies in the Forecast: Accelerating Cloud Migration in a Pandemic 1 October 2020 Reports Bob Meara and Craig Focardi
Cloud was a hot topic before COVID-19, but where and how are banks leveraging the cloud now, and what will the future hold? Celent offers a view…
Finding the Right Model for Cloud Adoption in Banking 30 September 2020 Reports Craig Focardi and Stephen Greer
The public cloud has made a steady and significant impact on retail banking as institutions look to innovate and keep up with new market entrant…
Open Banking Enables New Retail Banking Propositions in Europe 29 September 2020 Reports Kieran Hines
TPPs are a direct threat to the lending, deposit and payment revenues of retail banks in Europe. While it is easy to view third party providers…
Rethinking the Role of QR Codes in Payments 24 September 2020 Reports Zilvinas Bareisis
Many who have followed mobile payments for a long time thought that QR codes would only be used short-term, perhaps as a “bridging technology.”…
Calling All AI 21 September 2020 Reports Awaad Aamir and Bob Meara
Advances in predictive analytics and Natural Language Processing have allowed Financial Institutions (FIs) to automate significant portions of t…
Managing Digital Transformation Risk in Financial Services 20 September 2020 Reports Neil Katkov
It is imperative for financial institutions to stay competitive in digital financial services. Yet digital architectures bring new risks,with co…
Covid-19: Tracking the Changes in Bank Technology Strategy, Wave 3 10 September 2020 Reports Kieran Hines and Bob Meara
If Covid-19 has demonstrated one thing, it’s that even the most carefully constructed plans can be upended overnight. Just a few weeks into 2020…
Worlds Apart: How Banks Across the Asset Tiers are Responding to COVID-19 4 September 2020 Reports Bob Meara
In the wake of the Federal government’s declaration of a national emergency on March 13, 2020, Arizent set in motion a series of monthly researc…
Infosys and Stater: Mortgage BPaaS Solutions 18 August 2020 Reports Craig Focardi
The mortgage lending industry is in turmoil for the second time in only a decade as the coronavirus has increased loan delinquencies and affecte…
Public Cloud Adoption in Banking 18 August 2020 Reports Craig Focardi and Stephen Greer
Public cloud adoption has been growing steadily in many industries. Financial institution (FI) cloud adoption has been slower, though, because t…
AI in the UI: Leaders Differentiate Themselves 7 August 2020 Reports Alenka Grealish and Bob Meara
AI can be a powerful enabler for digital customer engagement in retail banking. Judicious vendor selection is key. Celent compare vendor solutio…
Covid-19: Tracking the Changes in Bank Technology Strategy, Wave 2 27 July 2020 Reports Kieran Hines and Bob Meara
If Covid-19 has demonstrated one thing, it’s that even the most carefully constructed plans can be upended overnight. Just a few weeks into 2020…
NYMBUS SmartLaunch: Enabling Digital Brands 21 July 2020 Reports Stephen Greer
The path to digitization can challenge financial institutions, especially community banks, in several ways. From the provider perspective, small…
Covid-19: Tracking the Changes in Bank Technology Strategy 14 July 2020 Reports Kieran Hines, Zilvinas Bareisis, and Bob Meara
If Covid-19 has demonstrated one thing, it’s that even the most carefully constructed plans can be upended overnight. Just a few weeks into 2020…