Retail banking

Blogs | Sep 16th 2021 | Neil Katkov, Zilvinas Bareisis, Karlyn Carnahan, Patricia Hines, CTP, Dan McCoach, Nicolas Michellod, Monica Summerville

Celebrate 16 Years of Celent Model Awards by Submitting Your Nomination Today!

Time is running out to get recognized for your effective use of technology in insurance, banking, sell side and buy side, wealth management and risk management.

Blogs | Sep 8th 2021 | Alenka Grealish

What Astronauts and Successful Cryptonauts Have in Common

“There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened. To be success…

Reports | Sep 8th 2021 | Bob Meara

Digital Account Opening: You Can Only Improve What You Measure

Digital Panel Series

Blogs | Sep 7th 2021 | Daniel W. Latimore

Doing Customer Engagement Better: Some Practical Advice

Start small and keep building

Blogs | Aug 27th 2021 |

A Credit Renaissance is Beginning

An Oliver Wyman Report

Reports | Aug 26th 2021 | Alenka Grealish

Mapping the Crypto Galaxy Part 1: Transaction Banking and Payments

Solutionscape of Leading Cryptonauts

Reports | Aug 18th 2021 | Stephen Greer

IT Services Vendors in Banking: 2021 Retail Banking Edition

The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…

Reports | Aug 16th 2021 | Zilvinas Bareisis

Saving the Planet with Sustainable Card Programmes

How Retail Banks Can Help Fight Climate Change

Blogs | Aug 11th 2021 | Daniel W. Latimore

Celent’s Model Awards Program 2022: 9 Reasons to Submit Your Nomination Today!

Celebrating the effective use of technology in the financial services industries

Reports | Aug 3rd 2021 | Stephen Greer, Gareth Lodge, Juan Mazzini, Eiichiro Yanagawa

Tech Spending During COVID-19: The Road to Normalcy in 2021

The initial shock and prolongued effects of the pandemic are causing financial institutions to rethink their long-term strategic IT spending obj…

Reports | Aug 2nd 2021 | Kieran Hines

Demystifying Open Banking Payments: A Primer

The concept of open banking payments (OBP) may not be new, but it has become one of the hottest topics in the payment industry. The ability to b…

Reports | Aug 2nd 2021 | Kieran Hines

Now is the Time for Open Banking Payments

New Revenue Opportunities and Efficiency Gains for Banks

Reports | Jul 29th 2021 | Stephen Greer, Bob Meara

Digital Maturity in Banking: Conversations with Tier 1 Banks

Digital Transformation is a complex endeavor which can contain several strategic imperatives—each having several levers that can spawn multiple…

Blogs | Jul 25th 2021 | Stephen Greer

Revisiting VR/AR in Banking: Will COVID-19 Affect Adoption?

Blogs | Jul 22nd 2021 | Bob Meara

Customer Engagement: A New Paradigm for Digital

How Customer Engagement is Changing

Videos | Jul 22nd 2021 | Bob Meara

Customer Engagement in Retail Banking Chat with Royal Bank of Canada

Bob Meara, Senior Analyst at Celent, interviews Peter Tilton, Senior VP-Digital at Royal Bank of Canada on what they're doing differently in Cus…

Blogs | Jul 20th 2021 | Daniel W. Latimore

Google Trends Has Nothing on Celent's Metadata!

What do Celent's clients ask us about?

Blogs | Jul 15th 2021 | Patricia Hines, CTP

Navigating for Payments Growth: The Latest from Oliver Wyman

Payments Plus Q3 2021

Webinars, Videos | Jul 14th 2021 | Awaad Aamir, Patricia Hines, CTP, Neil Katkov, Daniel W. Latimore, Dan McCoach, Bob Meara, Arin Ray, Andrew Schwartz, Monica Summerville

The Customer Engagement Imperative in Financial Services Webinar

The notion that the customer comes first seems blindingly obvious, but truly executing against that simple saying is an area where many financia…

Blogs | Jul 7th 2021 | Daniel W. Latimore

Accepting submissions for Celent’s Model Awards Program 2022

Celebrating the effective use of technology in the financial services industries