Retail Banking | Our insights

EBA Pushes for a Synchronised Deadline for SCA Across Europe 17 October 2019 Blog Zilvinas Bareisis
As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
Negative Interest Rates: Are You and Your Systems Ready? 11 October 2019 Blog Craig Focardi
The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
The Non-Technical Executive's Guide to APIs 6 October 2019 Report Stephen Greer and Patricia Hines, CTP
Application Programming Interfaces (APIs) have become a staple of discussion regarding emerging financial services technologies, and yet many in…
Impressions from Finovate Fall 2019 6 October 2019 Blog Stephen Greer
Last week I attended Finovate Fall 2019 with a couple colleagues of mine in New York.For those who’ve never been, Finovate hosts five events (Sp…
Mitigating Cyber Threats in Banking with Next-Generation Platforms 3 October 2019 Report Neil Katkov
Celent examines pervasive cyber threats, cybersecurity frameworks and methodologies, and the current and future state of the art in cyber defens…
Practical Advice for Money 20/20 30 September 2019 Blog Daniel W. Latimore
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
Webinar | AI in the UI: Insights into Adoption, Use Cases, and Business Cases 24 September 2019 Webinar Alenka Grealish
AI will transform the UI and in turn customer engagement. To track the progress in banking, Celent launched our inaugural AI in the UI Request f…
BBVA Open Platform 19 September 2019 Report Stephen Greer
The traditional vertically integrated business model of banking faces significant profitability pressures, driven largely by low margins and dec…
The Launch of LINE Securities 14 September 2019 Blog Eiichiro Yanagawa
LINE Corporation launches the LINE Securities, a mobile investment service, August 20, 2019. Based on the joint venture agreement to form a busi…
Should Banks be Taking Cues from Other Retailers? 13 September 2019 Blog Bob Meara
It used to be that most bankers I interacted with had a keen interest in benchmarking their bank’s performance against peer group institutions.…
We Are Now Accepting Nominations for Model Bank 2020! 4 September 2019 Blog Zilvinas Bareisis
It seems like only yesterday we were celebrating Model Bank 2019 award winners. And yet, it is time again to invite financial institutions to re…
Jack Henry & Associates Acquires Geezeo 4 September 2019 Report Stephen Greer
Jack Henry & Associates’ (JHA) acquisition of Geezeo, a provider of financial management solutions for consumers and businesses, is emblematic o…
Payment Infrastructure Trends in Japan 18 August 2019 Blog Eiichiro Yanagawa
As the first installment of this series on payment infrastructure, Part 1 of this report examined developments in the retail payments infrastruc…
Payment Infrastructure Trends in Japan, Part 1: Extended Operating Hours and Zengin EDI System (ZEDI) 14 August 2019 Report Eiichiro Yanagawa
The first in this series on payment infrastructure, this report examines developments in the retail payments infrastructure related to the exten…
Dissecting A Couple of Recent Announcements by Nets 6 August 2019 Blog Zilvinas Bareisis
Yesterday, Nets, a large payments company in the Nordics, and Mastercard announced that "Mastercard has entered into agreement to acquire Nets'…