Anti-Money Laundering Software Update 2019
Technology Trends and Customer Perceptions
Key research questions
- What are the key technology trends in today’s AML software solutions?
- How do users feel about their AML systems?
- How do users feel about AML vendor support and services?
As part of the research process for our reports evaluating vendor-provided anti-money laundering (AML) software, Celent gathered data on technology trends as well as customer perceptions of AML transaction monitoring and watchlist screening solutions.
Celent distributed detailed requests for information (RFIs) to 31 AML software providers. This report aggregates RFI responses for their solutions to provide an overview of trends in the AML technology market and to offer context for the customer perceptions analysis.
Celent also fielded customer reference surveys for AML transaction monitoring and watchlist screening software solutions, receiving a total of 145 responses. The aggregated survey results provide insights into usage trends in AML technology and how financial institutions view the capabilities of these systems.