Celent Banking Webinar: Branch Banking in a Multichannel World

11 May 2011

Most financial institutions are under considerable pressure to reduce costs and improve sales and service effectiveness across all distribution channels. However, even as the industry is becoming increasingly multichannel, the branch network remains a key delivery channel, albeit one in need of transformation.

Join Bob Meara, senior analyst with Celent’s Banking Group, as he examines branch channel priorities among North American financial institutions and common characteristics of financial institutions that have comparatively advanced branch networks. This webinar will provide an analysis of the current state of branch channel technology and physical environments. The presentation will take a predictive look at the midterm branch technology environment based on surveyed technology direction and adoption intent. Lastly, the webinar will forecast the likely evolution of North American branch banking over the next five years.

This presentation draws on findings from Celent’s reports: Branch Banking in a Multichannel World Part I: What Ever Happened to the 'Branch of the Future?', Branch Banking in a Multichannel World: Part II: The Many Faces of Change, and Top Technology Trends in Retail Banking for 2010.


This event is free to attend. Celent clients and the media will have access to the webinar's PowerPoint presentation after the event.

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