Cubillas Ding, a research director for Celent’s capital markets division, says that SS&C’s plans match the industry’s direction, as investment firms are continuing to invest in digital services, cloud, data analytics, artificial intelligence, and so-called as-a-service offerings. In Celent’s 2024 global buy-side technology survey, firms cited “client experience” as one of the top three business drivers underpinning technology investment (46%), balanced against “speed and agility” (44%), and “operational efficiency” (42%).
“Broadly, we see end-clients desiring less complexity in their IT estates to connect across front-to-back-office operations,” Ding says. “At this juncture, the continued thrust towards IT/ops simplification are also in line with broader trends, where, across the financial industry, you are already seeing new forms of hybrid outsourcing and managed services emerge due to next-generation cloud and data enablement efforts."
