Each year, Celent conducts a global survey of insurer CIO plans and priorities. The survey targets insurers around the world, including Asia Pacific, Europe, the Middle East, Africa, Latin America, and North America. The most recent survey was conducted from December 2021 to March 2022, soliciting answers from CIOs, CTOs, and policy architects at insurance companies (general insurance, life insurance, health insurance, and P/C insurers) around the world. The participating insurers are seen accurately reflecting the market in terms of the business scale.

This report examines the challenges and priorities for insurance CIOs in the Japanese market as indicated by the survey results.

CIO Business and IT Priorities: Cloud adaption