Each year, Celent conducts a survey of insurer CIOs around the world, including Asia Pacific, Europe, the Middle East, Africa, Latin America, and North America. The most recent CIO survey was conducted globally between December 2020 and February 2021, and received responses from CIOs, CTOs, or architects of insurance companies (general, life or health, and property/casualty) in every region of the world. The participating insurers are considered to be a fair reflection of the market composition in terms of business size.

Based on the results of the latest CIO Survey, this report highlights CIO initiatives around the world, particularly in Japan/APAC and the EMEA (Europe, the Middle East, and Africa Region), and their similarities and differences.

The survey is relatively brief but covers a wide range of topics, including the following:

• Business Outlook
• IT Investment Priorities: Application Portfolio Plan
• Cloud Adoption
• Data, Analytics, and Artificial Intelligence
• Cybersecurity