If you are like most banks, you, or at least your colleagues, have lately been busy improving your digital account opening capabilities, including strengthening how you manage customer identity, from verification to authentication. Are you curious to find out how your efforts stack up against the industry best practices?

At Celent, we developed a Customer Identity and Authentication Management Maturity Model, based on the insights accumulated by studying this topic for several years. Today, we are launching a simple self-assessment tool for banks to determine where they score on our maturity model.

The tool is available for any retail financial institution - banks, credit unions, building societies, card issuers, fintechs - globally; you don't have to be a Celent research client to participate. There are only eight simple questions, and you don't need to be a deep specialist to be able to answer, although of course, having an idea how your organization manages identity and authentication today will be helpful.

You will receive the overall score and the sub-scores across five dimensions as soon as you answer the questions. We also plan to write a Celent report summarizing how the respondents compare and where the industry average is overall. If you leave us your contact details at the end of the assessment, we'll send you a complimentary copy as soon as the report is published. Rest assured, your responses will remain strictly confidential and we will only discuss the results at an aggregate level.

So, don't wait any longer and click on the image below to start your self-assessment now!