Claims systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience.

This report is part of a series on claims administration systems in North America, Latin America, EMEA, and Asia-Pacific. It profiles the majority of the property casualty claims administration systems available in North America today. This report should help insurers define their core systems requirements and, where appropriate, create a short list of vendors for evaluation. Expanded claims functionality and improved technology means that insurers continue to have a wide spectrum of systems and vendors to consider when they are looking for a solution to fit their needs. Insurers should leverage their access to the authors through analyst access to learn more about the vendors.