Celent's Creative Disruption event last week was very well received. For those of you who couldn't make it, I thought you might like to see the 3-minute videos that set the tone for several segments. (To view these over a slow Web connection, click on the HD button to toggle high definition off.) Special thanks to National Western Life's CIO, Mike Hydanus, and Oregon Mutual's CIO, Bryan Fowler, who shared their views on creative disruption on camera. Also thanks to Jim Kuhn, SVP from USAA, who talked about the Business Case. The Case for Creative Disruption Technology trends and consumer behaviors suggest we need to rethink our sales and servicing approaches. [vimeo clip_id="31409934"] Speed & Agility Overused cliches? Maybe. But success stories are emerging. [vimeo clip_id="31409842"] The Business Case Mixing art and science is the best way to get your business case right. [vimeo clip_id="31399458"]