Celent foresees that the salespeople and client representatives will have to leverage AI technology to keep serving their clients in an efficient way. Senior Analyst Joséphine de Chazournes describes the various retail, private, corporate, and institutional use cases as well as the robo advisor of the future and the various technology solutions that can be leveraged to implement such use cases.

This webinar draws on research from the Celent report Next Generation of Sales Assistants in Banking: From CIM to Smart Bots and Whispering Agents.