What is expected regarding consumer expectations and industry disruption? In which areas will investment increase/decrease? Will making progress with innovation be easier or harder? Celent Senior Analyst Mike Fitzgerald reviews the results of an online survey of innovation professionals from insurance and shares predictions for the upcoming year. Those charged with making innovation a reality in their insurance firm won’t want to miss this webinar.

This webinar draws on the recent report Insurance Innovation Outlook 2019:Practitioners’ Predictions.