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      REPORT
      ITC 2023 - A Summary of Data and Analytics Sessions
      6th February 2024
      //ITC 2023 - A Summary of Data and Analytics Sessions

      This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 2023) and for those who attended but would like to have a handy recap of the event.

      We’ve summarized most of the sessions and organized them into five reports, each covering one of the following topics:

      • Legacy Transformation
      • Data, Analytics, and Cyber
      • Life and Health
      • Customer Experience and Distribution
      • Innovation and Insurtech Strategies

      This document covers Data, Analytics, and Cyber and includes the following topics:

      • ITC 2023 snapshot
      • Summaries of conference sessions that analysts attended either in person or virtually—grouped by topic:
      • General Trends
      • Data, Analytics, and Cyber
      • What’s Next?

      At ITC 2023, content themes revolved around the topics Celent is focusing on in our own research. For each session, we have included links to related Celent research that may be of interest to you.

      We’ve also included links back to the original recording so that those who attended ITC 2023 can easily link to the actual session if they wish to listen to the full event. These links are only activated for those who were registered for the conference.

      Celent was present at ITC 2023 with seven analysts. We attended:

      • More than 180 scheduled meetings and countless informal catch‑ups
      • Over 60 selected sessions

      We hosted a preconference session the day before the conference, with five panels:

      • Examining the InsurTech Landscape: Assessing Today and Forecasting Tomorrow
      • Will Insurers Be Connected to Connected Cars?
      • Navigating the Quote Maze
      • Underwriting Life in an Insurtech World
      • GPT and Other LLMs: Do They Have the Right Answers for You?

      Our analysts also participated in several event panels:

      • Converging Insights: Data Transformation in P&C and Life Insurance
      • From Start to Stay: The Role of Tech Evolution in Fostering Customer Relationships
      • Don’t Leave Money on the Table: Maximize Your Telematics Efforts

      Please contact your account executive to coordinate a follow-up call or meeting with analysts if you wish to dive further into the topics presented in this document.

      Authors
      Karlyn Carnahan
      Karlyn Carnahan
      Head of Insurance, North America
      Nathan Golia
      Nathan Golia
      Senior Analyst
      Donald Light
      Donald Light
      Research & Advisory
      Juan Mazzini
      Juan Mazzini
      Insurance Director - APAC, EMEA, and LATAM
      Karen Monks
      Karen Monks
      Research & Advisory
      Rob Norris
      Rob Norris
      Associate Analyst
      Colleen Risk
      Colleen Risk
      Associate Research & Advisory
      Tom Scales
      Tom Scales
      Principal Analyst
      Colleen Risk
      Donald Light
      Juan Mazzini
      Karen Monks
      Karlyn Carnahan
      Nathan Golia
      Rob Norris
      Tom Scales
      Details
      Geographic Focus
      North America
      Horizontal Topics
      Artificial Intelligence, Artificial Intelligence - Generative AI e.g. ChatGPT, Data & Analytics, Innovation
      Industry
      Health, Life Insurance, Property & Casualty Insurance