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Digitalization is having a major impact on private banks and wealth management institutions. They are rethinking their business models and technology strategies to meet the ever-growing expectations of digitally-savvy high-net-worth clients – and to anticipate the evolving needs and demands of their customers over their investing lives.
The rise of digital is also empowering the mass affluent to demand the types of products and services traditionally offered only to very high-net-worths, while a significant tranche of existing customers continue to demand in-person service, forcing banks and wealth managers to implement multi-channel approaches without driving up operational costs further.
All of this needs to be managed in an increasingly competitive landscape, fueled by new entrants with technology-driven, customer-oriented approaches – and in the context of legacy systems and processes that need to be modernized for the digital age.
Finextra and EPAM Systems invite you to an exclusive invitation-only roundtable breakfast to discuss this digital transformation.
