Insurance Carrier Software To Transform The Claims Journey. A claim represents a moment of truth – a chance to make good on the insurance promise. When done right, the claims journey strengthens loyalty and stops customer churn with a fast, accurate, transparent and personalized experience – and that’s exactly what VCA insurance enables. Our claims management platform empowers carriers to reduce their claims administration costs, slash claim cycle times and deliver superior policyholder experiences that turn claimants into loyal customers. With this intuitive insurance carrier software, you can enhance policyholder and file handler satisfaction.