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      Event

      Delivering on Agent Experience: Key capabilities to enable success

      29 April 2021

      Company sourced
      //Delivering on Agent Experience: Key capabilities to enable success

      This event has already occurred

      In the digital world where competition is intense, selling your products and services not only requires a focus on the value of your offering, but also an optimization in the value you bring to your distribution partners. For many insurers, this means an investment in improving the experience of their agents so that they can sell and service more efficiently. When it comes to delivering on agent experience, however, prioritizing where to start—what part of the agent process, which technologies, how to design the experience, etc.—to make the biggest impact is often a big challenge.

      Erie Insurance understands this challenge well. Selling only through agents, Erie knew it was critical for them to design an experience that would allow their agents to efficiently and effectively sell Erie’s products as well as service Erie’s customers. For their commercial lines program, Erie worked closely with agents to understand their essential activities and the challenges they encounter in their day-to-day work. Leveraging a low-code/no code platform, Erie was able to develop applications quickly to support agents’ quote and bind process, delivering an agent portal that supports the growth ambitions of the company.

      Join this webinar featuring Erie, Celent and ValueMomentum to learn:

      • What to consider in developing an optimal experience for Agents
      • How to approach an agent experience project
      • How to leverage a low code platform for application development
      • Best practices to deliver a successful agent experience

      Please register using the link below:

      https://hubs.ly/H0LnXnc0

      Contact Details
      Valuemomentum
      Visit website
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      Details
      Industry
      Property & Casualty Insurance
      Geographic Focus
      North America
      CELENT SPEAKERS
      Karlyn Carnahan
      Karlyn Carnahan
      Head of Insurance, North America