The Insured Portal is designed to provide a policyholder/member-oriented experience. Users can self-security administer, review policy documents and claims, report new claims, and pay their bills online including monthly self-reporting for Workers' Compensation. When it comes time for self-reported annual audits for self-insured groups, there are customizable forms to help automate the data collection process to effectively facilitate renewals. This is all accomplished through the convenience of the self-service portal.