SmartCOMM™ from Smart Communications™ is a leading SaaS-based Customer Communications Management (CCM) software solution that helps enterprises deliver personalized, interactive communications via customers' preferred channels at scale. Recognized as a leader by analysts, SmartCOMM was designed to meet the digital needs of the 21st century customer, delivering the most advanced customer communications more efficiently and securely than ever. With SmartCOMM, you’ll collaborate better with stakeholders, gain greater flexibility in deployment, and lower your total cost of owning an enterprise CCM solution. Our cloud-native solution provides unparalleled speed to market as well as elastic scalability to provide realized value to your organization quicker. SmartCOMM brings distinct and tangible benefits to business users, communication designers, IT teams and customer experience professionals who manage customer communications and orchestrate customer conversations for the world’s leading enterprises.
SmartCOMM's CCM capabilities are complimented by SmartIQ™ - a solution which transforms traditional forms-based processes into intelligent, conversational user experiences. SmartIQ offers advanced, cloud-based form and process automation capabilities that enable customers to create adaptive, guided-interview type forms using a drag-and-drop interface and made available across multiple devices. SmartIQ help increase customer engagement while streamlining internal systems, managing risk and reducing demand for support services-- delivering more customers ready to transact.

