Designed to be a highly flexible and easy-to-use development environment, the Now Platform enables nearly anyone – no-code to professional coders – to digitize and automate departmental and cross-enterprise workflows, create mobile-first applications, streamline work with AI-powered experiences, and measure and optimize business processes, while mitigating risk. Financial Services organizations of every size use the Now Platform’s wide variety of best-in-class out-of-the-box workflow applications for IT, security operations, customer service, and human resources.

Financial Services Operations (FSO) by ServiceNow, leverages the power of the Platform to digitize front-, middle-, and back-office workflows. It provides efficient, resilient financial services operations for enhanced customer and employee experiences. FSO features out-of-the-box workflows to support Payment Operations, Card Operations, and Loan Operations, all on a financial services data model.