The future of the insurance industry will be dominated by those who master the art of the ecosystem. But how do you actually create and maintain a digital ecosystem that serves your customers and strengthens your competitive edge? Get inspiration in Product Management Director Anders Skovlykke Knudsen’s six-minute read. It delivers hard facts from Tia and Pierre Audoin Consultants’ survey of European insurers’ future perspectives. Not surprisingly, customer data – and how to mine, maintain and leverage it – plays a key role.
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