Neutrinos Insurance Distribution Suite provides an end to end insurance sales distribution solution that encompasses the entire buying journey from discovery, financial needs analysis, product recommendation, premium computation, product documentation and payment capabilities. It gives a holistic, well-integrated and seamless buying experience to the customer, supported by intelligent, data-driven capabilities to enhance each moment.

For Aviva, the original expectation was simply to improve leads tracking for agent-driven sales. They looked at several solutions available in the market, but these could not address their challenges of legacy system connectivity, customized journeys, and the need to operate with quick, small increments. This is where Neutrinos proved to be a game-changer. The Neutrinos solution enabled Aviva to supercharge their financial adviser network with the right tools, data and ecosystem connectivity to maximize effectiveness, and to provide opti-channel engagement convenience to both customers and agents. Sales increased across the board in Life, Health, Investment, Protection and Wealth policies. Aviva was also able to define a roadmap spanning customer engagement and product recommendation, policy sales and process, customer servicing and policy management, and adviser performance management.

The solution, built on Neutrinos Composable Innovation Platform, is fully digital and cloud native, yet can fit seamlessly into the insurer’s existing application and process landscape as well as vendor networks. This provides a means of incremental, derisked and fail-fast new business operations transformation without disruptive core technology shifts.