MortgageFlex Servicing fully supports fixed and ARM loans, with balloon payments, and negative amortizing loans. Buy downs and reverse mortgage loans are currently in development.

MortgageFlex Servicing is web-based, flexible, and scalable. Built using the latest .NET technology, the system provides additional flexibility and reduced development time while allowing users to work from multiple locations via the Internet without additional communications equipment. Unlike many servicing systems, MortgageFlex Servicing features real-time updating with group-controlled payment processing, allowing your customer service representatives to have current loan-level information readily available.

Servicing has been developed over the past few years in .NET technology and is undergoing conversion into version 3.5. The latest advances in Microsoft will provide users with even greater flexibility, especially regarding interface capabilities.

Standard system interfaces include ACH, Freddie Mac, Credit Bureaus, IRS and First American. Additional interfaces to your specific business partners and to your internal system can be rapidly developed on a custom basis.

Servicing is easy to learn and to use, as there are no codes used in system. Menus and drop down boxes are in common English and are arranged so screens can be accessed without sequential searching. An automated Workflow tool allows the client to create templates and queues to optimize efficient processing. In addition, our advanced investor cutoff techniques greatly reduce processing time at the 15th and at month end.

MortgageFlex also offers complete ASP hosting services in the Microsoft Azure cloud hosting platform with a fully tested Business Continuity Plan. Our data center has been certified as SSAE-17 compliant, undergoing the industry’s most stringent security audit standards. We also offer a Disaster Recovery site with hot recovery available.