VisualTIME is a highly flexible Core Suite. Its configuration capacity allows the business user to manage and administer any individual or group product / plan in Health Insurance, being able to create customized or combined plans defining their particular aspects throughout the value chain end to end. All VisualTIME™ modules are perfectly adapted to work together in a harmonic ensemble, resulting in a complete vision or “digital backbone” for your business. The suite is made up of four components which configuration tools are used to define both the Core and back-office processes, as well as digital and omnichannel interaction with all the participants to enhance the customer experience.
Front-Office => Interface with all the actors involved in the relationship, with information portals, omnichannel and self-service, mobile applications and plug-ins to improve the interaction experience.
Middle Office => Tools ready for the user in order to configure and design the products, processes and behavior of the front, Core and back-office.
Core => Integral block with all the Core operations of the insurer and its value chain.
Back-Office: It covers the administration and finance modules of the application, as well as compliance with regulators and an intelligent module to handle the import and export of group or massive transactions.
