The different stakeholders of the industry continue to exchange information in an old-fashioned manner. The means used are physical documents, Excel sheets, PDFs, emails and phone calls; unstructured information. This generates great operational and commercial inefficiencies, high selling and admin expenses, inability to penetrate new segments and a poor user experience.

To tackle this, Hello ZUM developed a white label multi-line and multi-carrier SaaS portal for insurance distribution channels (e.g. brokers, agents, banks, retailers, insurance companies, etc.), that allows the insurance value chain to be integrated digitally from end to end.

With our SaaS, distribution channels are able to manage all sales (quoting, issuing, placement) and post-sales (policy servicing, collections, endorsements, renewals) processes digitally, integrated directly to insurance companies operating / legacy systems via proprietary APIs and Web Services

ZUM allows distribution channels to establish digital B2C, B2B and B2B2C relationships with customers, by enabling digital capabilities to customers directly (be it individuals or companies) or to their sponsors.