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      Glia Technologies Inc.
      Solution Provider
      //Glia Technologies Inc.
      OVERVIEW

      Glia provides award-winning digital-first customer service technology that is reinventing how financial enterprises support their customers in a digital world. Engage with customers on your websites, secure portals and mobile applications. Platform includes Chat, CoBrowsing, SMS Messaging, Digital Voice, Video, Phone, Screen Sharing, AI Bots. Features phone capabilities or integration to common telephony solutions like Genesys, Avaya, Cisco etc. Up to 4X increase in online application submissions, reduce call handle time (AHT) by 20%, increase customer satisfaction (CSAT) and Net Promoter Scores (NPS) by 20%, reduce site and queue abandonment.

      Record 10 time winner of Finovate Best in Show, with unique patented technology.

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      Headquarters
      30 West 21st Street, New York, 10010
      company details
      Company type
      Solution Provider
      Ownership Structure
      Private with outside investors