The Doxee Platform® (or Platform) is a all-in-one platform for CCM and CXM. It constitutes a cloud-native software ecosystem, providing data-driven, automated, and omnichannel capabilities for document generation, customer communication, and overall customer experience and interaction. Within its modules, it facilitates:

·Integration with IT core systems of the customer and data flows.

·Independent self-design of processes, document templates and interactive format templates.

·Automation of communication workflows, document generation, and omnichannel delivery.

·Incorporation of interactivity in content authoring and document generation.

·Analysis, tracking, and monitoring of workflows and outputs.