Document intake is core to the insurance business. Myriad forms, letters, faxes, emails and other correspondence need to be brought into the carrier from a variety of stakeholders to enable functions such as underwriting, claims and policy administration. Until now, document intake has been a largely manual task, requiring in most cases hundreds of staff to process. Cognizant Insurance Intake Automation is designed to help accelerate the information intake process. It’s a cognitive software-as-a-service product that powers document identification, classification, sorting and routing so your business functions have more rapid access to the details they need to facilitate decisions. Insurance Intake Automation is designed from the ground up for the insurance industry. It deploys quickly so you can onboard on day one. Dashboards provide business operations with easy-to-read reports that identify key metrics such as transaction volume, document type, origin, work queue and optical character recognition (OCR) confidence. Because it’s a cognitive system, Insurance Intake Automation learns continuously. The result is nonstop improvement of information provided to help your vital functions succeed.