Carpe Data Indexes are distilled views of nontraditional data points such as customer sentiment and on-line visibility for businesses from our massive inventory of data elements. Primarily derived from online content, the Indexes clean and normalize highly informative but often unstructured, biased, and inconsistent raw data into clear, consumable insurance data points.

The Indexes are designed to capture various dimensions of businesses, blending longer-term, stable signals with real-time signals for dynamic, rapid reflection of risk exposure. The processing is all done systematically and in advance, so upon delivery to the end-user, R&D can start immediately.

Visibility: Based on an entity’s entire online presence (e.g., amount of social media activity; availability of contact information; popularity of site and content in other listings; outreach activity; etc.)

Reputation: Measures the reputational presence of a commercial entity based on online sources and references (e.g., website ranking; website popularity; complaints; praise; etc.)

Health & Safety: Captures the level of health and safety risks at the location based on online sources and references (e.g., local employee data; local safety trends; keywords from feedback sites; etc.)

Customer Review: Represents a commercial risk based on satisfaction with the business, emphasizing customer reviews

Property: Rates the relative normative attributes of a property against other business-based factors (e.g., location, physical structure; hours of business; area crime; other companies at the same address; etc.)