Serdica IPAL is a new-generation, AI-powered PAS, which significantly enriching the insurer’s arsenal of tools for CX improving, precise risk assessment, and personalized offering. It is built on top modern technology and combines the traditional functionality of a Policy Administration Systems with a completely new AI/ML layer. Serdica Accelerator Layer determines the fundamental difference between IPAL and the traditional PASs, introducing the power of the newest technologies, providing pre-developed ML models for the insurance domain, thus allowing the insurance companies to ensure manageability, flexibility, and risk-reducing of their innovation road map.

Serdica IPAL is an integrated platform for digitalization where the insurance company is free to pick up any part of it, applying an incremental approach for replacing the legacy PAS environment, thus making the digitalization process manageable and consistent with the digitalization strategy, budget, and available resources.