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Voice / Digital or Virtual Assistant Systems / Chatbots

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Use our directory to find Voice / Digital or Virtual Assistant Systems / Chatbots available for financial institutions. A virtual assistant is a software agent that can perform tasks or services for an individual; they change transactions into conversations. Sometimes the term "chatbot" is used to refer to virtual assistants generally or specifically those accessed by online chat (or in some cases online chat programs that are for entertainment and not useful purposes). Depending on the functional breadth of a solution, a bot may use natural language processing, statistical prediction techniques, workflow control, artificial intelligence, or big data management to “scale conversations".
  • KAI Kasisto
    Kasisto’s digital experience platform, KAI, powers “Best in Class” – financially literate and Intelligent Digital Banking Assistants that delive…
  • Kore.ai Experience Optimization Platform Kore.ai Inc
    Kore.ai Experience Optimization Platform enables enterprises to design, test, train, deploy, and manage virtual and process assistants in both v…
  • TCS Conversa TCS
    TCS Conversa is a ready to use framework to configure and enable AI conversations on channels using a single platform. It can be deployed both o…
  • V-Person™ Creative Virtual
    Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. The…
  • Intelligent Virtual Assistant for Banking ServisBOT
    ServisBOT's Conversational AI platform helps retail banks to provide digital self-service solutions that enhance the customer experience while a…
  • ServisBOT Conversational AI Platform ServisBOT
    The ServisBOT Conversational AI Platform provides a suite of low code tools and services that enable businesses to easily build chatbots + natur…
  • Digital Reception / Contact Deflection & Automation Solutions for Voice, Live Chat and Email ServisBOT
    As the COVID-19 pandemic swept the globe in early 2020, forcing businesses to close their physical locations and accommodate staff as they were…
  • Finn AI Finn AI
    Finn AI builds AI powered chatbots for banks and credit unions to improve their digital customer experience on mobile, online and call center ch…
  • Conversational AI platform powered by Generative AI Boost.ai
    Boost.ai is a leading provider of Artificial Intelligence-powered chatbots and voicebots (known as Virtual Assistants; VAs) to the European and…
  • Cyberbank Konecta Technisys
    CYBERBANK KONECTA - Conversational AI for Digital Banking Cyberbank Konecta is our conversational AI engine that empowers banks and financial in…
  • Serdica Intelligent Virtual Assistant Beth Ablera Ltd.
    A new generation, truly AI-based multilingual, multicountry, and multichannel powerful conversational platform, designed for insurance companies…
  • Neutrinos Agent Desktop Solution Neutrinos
    Neutrinos Agent Desktop Solution is a multi-channel contact center, supporting text, voice and video channels based contact center capabilities.…
  • Amelia Amelia
    Businesses struggle with two difficult and perpetual challenges: How to reduce operating costs while improving customer experiences. Amelia, the…
  • Omnibot bdt global
    Omnibot es un Asistente Virtual inteligente, que permite a las Compañías de Seguros interactuar con sus Asegurados y Productores a través de un…
  • EFS IVR ENACOMM
    Leading financial institutions use ENACOMM’s hosted IVRs to provide their customers with truly intelligent self-service. They also rely on ENACO…
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