Past Events

  • 20 August 2019 1166 Avenue of the Americas, United States

    Overview Digital transformation continues to be a hot topic in the insurance industry. Whether its customer experience, core system replacement,…

  • 29 - 31 May 2019 Austin, Texas

    Karlyn Carnahan will be a Moderator at this year’s DigIn2019 on 5/29/2019. Customer experience is the hot new topic in the insurance industry wh…

  • 22 May 2019 1166 Avenue of the Americas, United States

    Overview The term Digital is thrown around a lot in the insurance industry. Often it means different things to different people, but the common…

  • 14 - 17 April 2019 Savannah, GA, United States

    Karlyn Carnahan will be a panelist at this years' Majesco Convergence 2019 on April 14. Convergence is Majesco's annual customer conference wher…

  • 5 March 2019 17:00 - 8 March 2019 17:00 MST (19:00 EST, 00:00 GMT, 01:00 CET) United States

    Karlyn Carnahan will be a moderator at this year’s Valen 2019 Summit on 3/5/2019. Our 2019 Summit theme is focused on evolving insurers to be te…

  • 30 November 2018 1166 Avenue of the Americas, United States

    OVERVIEW Are you wondering what other insurers are doing when it comes to managing their distribution channels? Curious about the latest techniq…

  • 16 October 2018 Webinar: 9:00 AM (San Francisco) | 12:00 PM (New York) | 5:00 PM (London)

    The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…

  • 14 - 17 October 2018 Las Vegas, Nevada, United States

    Karlyn Carnahan will be a session speaker on Digitizing the Commercial Lines Customer Experience: A New Framework at this year's Guidewire Conne…

  • 2 - 3 October 2018 Las Vegas, Nevada, United States

    Join Celent at this year's 3rd Annual InsureTech Connect Conference in Las Vegas, Nevada at the MGM Grand on 2-3 October 2018. InsureTech Connec…

  • 27 September 2018 Webinar: 9:00 AM (San Francisco) | 12:00 PM (New York) | 5:00 PM (London)

    Customer experience is the new battleground for differentiation. But delivering on that experience requires a wide variety of digital capabiliti…

  • 25 - 28 September 2018 San Francisco, United States

    Dreamforce is an annual user conference hosted by Salesforce.com in downtown San Francisco, bringing together thought leaders, industry pioneers…

  • 1 August 2018 09:00 - 17:00 HST (15:00 EDT, 20:00 BST, 21:00 CEST) 1366 Avenue of the Americas, United States

    Overview: Has the explosion of new technologies, and the continual media hype caused you to question if these claims are exaggerated or if your…

  • 22 - 25 July 2018 Minneapolis, MN, United States

    Karlyn Carnahan will be a Session Speaker for two presentations at this year's AASCIF. What is the future of distribution in the small and medi…

  • 26 June 2018 Webinar

    Karlyn Carnahan, Head of The Americas P&C Practice and Karen Monks, Senior Analyst for Celent’s Life Practice will share recent customer experie…

  • 20 June 2018 14:00 - 14:30 Webinar

    Karlyn Carnahan will doing a webinar called The Next Stage of Digital Fraud Analytics: Balancing Risk and Customer Experience on June 20, 2018. …