Research & Advisory
Atlanta, United States


Joan's research focus is on operational risk, third party risk management, financial crime risk management, regulatory compliance, data security, and data analytics.

Joan has over 18 years of experience with technology and growth strategies for global financial markets. She has worked as a senior strategist with the leading financial service technology providers FIS Global, Fiserv, and FICO, serving global, international, regional, and midsize banks and credit unions.

Prior to that, Joan was a researcher for BBC North News, and a managing editor for The Economist Group.

Latest insights

  • 17 January 2019
    Robotic process automation is a crunch technology that is relatively easy and quick to implement and promises a strong ROI, but a recent string o…
  • 20 December 2018
    Joan McGowan has studied the many operational risks across the banking system for over 16 years. She has witnessed the profound and costly struc…
  • 30 October 2018
    Over the past ten years — we could even stretch back to the last two decades — financial crime management has undergone profound and costly struc…
  • 24 October 2018
    I had the opportunity to present the AML keynote session at NICE Actimize’s Engage Client Conference in New York last week. My session looked at…
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