Joan's research focus is on operational risk, third party risk management, financial crime risk management, regulatory compliance, data security, and data analytics.
Joan has over 18 years of experience with technology and growth strategies for global financial markets. She has worked as a senior strategist with the leading financial service technology providers FIS Global, Fiserv, and FICO, serving global, international, regional, and midsize banks and credit unions.
Prior to that, Joan was a researcher for BBC North News, and a managing editor for The Economist Group.
April 24 2018Celent recognizes DenizBank as the 2018 Model Bank: Fraud Management & Cybersecurity for their initiative in AI Detection of Internal Fraud. Deni…
April 24 2018Celent recognizes Camden National Bank as the 2018 Model Bank: Risk Management for their initiative in Preparing for CECL. Like many banks, Camde…
March 14 2018Cyber defense is too big an issue for a bank to solve on its own. One bank’s detection of a threat is another bank’s prevention of an attack, an…
November 30 2017Are any of your bank employees for sale? Bank insiders have the upper hand; they use the same knowledge, skills, processes, and access to commit…