Joan's research focus is on operational risk, third party risk management, financial crime risk management, regulatory compliance, data security, and data analytics.
Joan has over 18 years of experience with technology and growth strategies for global financial markets. She has worked as a senior strategist with the leading financial service technology providers FIS Global, Fiserv, and FICO, serving global, international, regional, and midsize banks and credit unions.
Prior to that, Joan was a researcher for BBC North News, and a managing editor for The Economist Group.
November 30 2017Are any of your bank employees for sale? Bank insiders have the upper hand; they use the same knowledge, skills, processes, and access to commit…
September 12 2017Money laundering and terrorism financing are serious threats to Africa’s financial system which are exacerbated by the number of regulations that…
August 05 2017Forget enterprise-wide legacy detection systems integration. Celent argues the point of fraud and AML data integration should be at the case mana…
April 04 2017
Celent Model Bank Award: BMO: Digital Transformation in Personal Banking Winner of Celent Model Bank 2017 Winner of Celent Model Bank 2017 Award…
Celent Roundtable | Key Issues for Banking Technology Vendors: AI; Omnichannel; and Partnering Effectively with Banks20 March 2018
8:30 a.m. Atlanta, United StatesJoin us for Celent’s first ever Peer Networking Event geared to service providers in the banking technology space. We’ll be covering three hot to…