Joan's research focus is on operational risk, third party risk management, financial crime risk management, regulatory compliance, data security, and data analytics.
Joan has over 18 years of experience with technology and growth strategies for global financial markets. She has worked as a senior strategist with the leading financial service technology providers FIS Global, Fiserv, and FICO, serving global, international, regional, and midsize banks and credit unions.
Prior to that, Joan was a researcher for BBC North News, and a managing editor for The Economist Group.
17 June 2019As banks continue to digitize their product and service offerings, they are exposed to the increasing potential value of data as an asset. But t…
17 June 2019Data is a recurring topic in Celent’s conversations with CIOs. The broad ask by CIOs is to be able to derive insights from a wide variety of dat…
12 April 2019Celent recognizes Bank of America (USA) as the winner of the Model Bank 2019 Process Automation Award for their initiative Robots Help Serve and…
12 April 2019Celent recognizes HSBC (UK) as the winner of the Model Bank 2019 Risk Management Award for their initiative Fighting Financial Crime with Big Da…
28 March 2019
Join Celent's Joan McGowan for a webinar titled Quantex and Celent Present AI-based Decision Making on 3/28/2019. What are the current trends in…
Celent Roundtable | Innovation and Ecosystem Transformation in Risk and Compliance (Invitation-only)13 March 2019
55 Baker Street, United KingdomOverview This exclusive, invitation-only event will allow senior leaders from leading financial firms to discuss the latest trends, developments…
14 February 2019
Join Joan McGowan for a Webinar titled Customer Risk Intelligence: Essentials for Financial Institutions on 2/14/2019. Financial institutions fa…
7 November 2018
Webinar: 10:00 AM (San Francisco) | 1:00 PM (New York) | 6:00 PM (London)Join Unisys and Celent for this very critical, time sensitive topic that will help you understand this increasing threat and how to respond. In…
15 October 2018According to one study by Celent, banks typically report between 50 and 65 per cent of their analysts’ time is spent doing low level tasks of da…