Joan's research focus is on operational risk, third party risk management, financial crime risk management, regulatory compliance, data security, and data analytics.
Joan has over 18 years of experience with technology and growth strategies for global financial markets. She has worked as a senior strategist with the leading financial service technology providers FIS Global, Fiserv, and FICO, serving global, international, regional, and midsize banks and credit unions.
Prior to that, Joan was a researcher for BBC North News, and a managing editor for The Economist Group.
17 January 2019Robotic process automation is a crunch technology that is relatively easy and quick to implement and promises a strong ROI, but a recent string o…
20 December 2018Joan McGowan has studied the many operational risks across the banking system for over 16 years. She has witnessed the profound and costly struc…
30 October 2018Over the past ten years — we could even stretch back to the last two decades — financial crime management has undergone profound and costly struc…
24 October 2018I had the opportunity to present the AML keynote session at NICE Actimize’s Engage Client Conference in New York last week. My session looked at…
Celent Roundtable | Innovation and Ecosystem Transformation in Risk and Compliance (Invitation-only)13 March 2019
55 Baker Street, United KingdomOverview This exclusive, invitation-only event will allow senior leaders from leading financial firms to discuss the latest trends, developments…
14 February 2019
Join Joan McGowan for a Webinar titled Customer Risk Intelligence: Essentials for Financial Institutions on 2/14/2019. Financial institutions fac…
11 December 2018
11:00 AM SGT/HKT | 2:00 PM AEST, SingaporeAre you struggling with finding opportunities to rationalize and increase efficiencies across your processes, and financial crime management oper…
7 November 2018
Webinar: 10:00 AM (San Francisco) | 1:00 PM (New York) | 6:00 PM (London)Join Unisys and Celent for this very critical, time sensitive topic that will help you understand this increasing threat and how to respond. In t…
15 October 2018According to one study by Celent, banks typically report between 50 and 65 per cent of their analysts’ time is spent doing low level tasks of dat…