Joan's research focus is on operational risk, third party risk management, financial crime risk management, regulatory compliance, data security, and data analytics.
Joan has over 18 years of experience with technology and growth strategies for global financial markets. She has worked as a senior strategist with the leading financial service technology providers FIS Global, Fiserv, and FICO, serving global, international, regional, and midsize banks and credit unions.
Prior to that, Joan was a researcher for BBC North News, and a managing editor for The Economist Group.
30 October 2018Over the past ten years — we could even stretch back to the last two decades — financial crime management has undergone profound and costly struc…
24 October 2018I had the opportunity to present the AML keynote session at NICE Actimize’s Engage Client Conference in New York last week. My session looked at…
15 October 2018Banks remain a prime target for hostile actors because of their crucial role in intermediating funds. Increasing complexity and digitisation of t…
18 September 2018DataOps Can Move Analytics from a Discrete Activity to a Winning Business Discipline The potential of artificial intelligence (AI) technologies a…
11 December 2018
11:00 AM SGT/HKT | 2:00 PM AEST, SingaporeAre you struggling with finding opportunities to rationalize and increase efficiencies across your processes, and financial crime management oper…
7 November 2018
Webinar: 10:00 AM (San Francisco) | 1:00 PM (New York) | 6:00 PM (London)Join Unisys and Celent for this very critical, time sensitive topic that will help you understand this increasing threat and how to respond. In t…
17 - 18 October 2018
Hilton midtown, New York, NY, United StatesJoin Celent analyst, Joan McGowan, as she talks on RPA/False Positives at the Actimize Engage 2018 Client Forum and discusses the use of AI techn…
16 October 2018 14:00 - 18:00 EDT (19:00 BST, 20:00 CEST)
1166 Avenue of the Americas 28th Floor, United StatesOVERVIEW: Risk and compliance in the financial industry is at a watershed moment. While continuing to be heavily invested in legacy operational r…
15 October 2018According to one study by Celent, banks typically report between 50 and 65 per cent of their analysts’ time is spent doing low level tasks of dat…