Karlyn Carnahan, CPCU
Biography
Karlyn Carnahan leads the insurance practice for Celent for North America.She is based in San Francisco and focuses on issues related to the intersection of business and technology with an emphasis on how technology can improve business practices.Karlyn is the lead analyst for questions related to distribution channels, product management and underwriting,core systems, customer experience and the technologiesand insurtechs that accompany those areas.
Her consulting work for insurance carriers includes distribution channel analysis, digital strategies, competitor benchmarking, IT assessments, more than 50 system selection projects as well as a wide variety of other strategic projects.
She joined Celent with an extensive career in the insurance industry and holds an MBA from Stanford Business School and a Certified Property Casualty Underwriter (CPCU) designation. She has been an analyst since 2008 and with Celent since 2014. She can be reached directly at kcarnahan@celent.com.
Latest insights
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6 March 2024
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w… -
6 March 2024
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w… -
5 March 2024
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This set o… -
21 February 2024
In our fast-paced technological world, innovation is the lifeblood of corporations striving to stay competitive and relevant. However, a hidden…
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https://hubs.ly/Q02kqqM20, United StatesJoin industry leader Karlyn Carnahan from Celent as she unravels the volatile world of property casualty, highlighting the most critical trends… -
31 January 2024
New York, NY, United StatesFrom the pandemic to an inflationary world to climate change to decreases in life expectancy, the world of insurance is changing rapidly. This y…
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30 January 2023
Karlyn Carnahan, head of North American insurance at leading research and advisory firm Celent, in her opening presentation, highlighted some cu…
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25 August 2022
While the differences between large commercial insurance lines and personal lines are stark in terms of how policies are bought, sold and underw…
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26 May 2022
Duck Creek’s “solution supports most lines of business and is in production with some very large insurers, demonstrating scalability at the high…
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19 May 2022
“A hearty congratulations to Majesco Claims for P&C for being recognized as a Luminary in our Technical Capability Matrix,” said Karlyn Carnahan…